Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description

VISA REQUIREMENTS:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

• Consistently provide a professional and friendly greeting, delivering proactive and engaging guest service
• Assist guests with menu knowledge in an informative and welcoming manner
• Support the team throughout service to ensure a seamless guest experience, including running food, refilling beverages, and resetting tables
• Maintain full knowledge of the beverage list, menu items, specials, and preparation methods
• Address guest concerns promptly and graciously, providing remarkable service recovery
• Be aware of and communicate dietary restrictions and allergies to the appropriate team members
• Stay informed on current promotions, programs and Hotel offerings
• Adhere to all service standards, safety, and sanitation procedures
• Completing additional tasks as assigned to contribute to overall guest satisfaction and team success
  Qualifications