WILDS KNOWLEDGE & GUEST INTERACTION

• Learn about The Wilds and its species to accurately answer guest questions.
• Provide support to other Visitor Operations and Park Operations roles when needed.
• Strive to further the mission of The Wilds and support the Columbus Zoo Family of Parks.
  Qualifications:

EDUCATION & EXPERIENCE

• Must be 18 years or older.
• Previous food service or waitstaff experience preferred.
• Exceptional customer service skills required.

SKILLS & ABILITIES

• Positive, professional attitude with excellent interpersonal skills.
• Strong math and keyboarding skills.
• Ability to communicate effectively both verbally and in writing.
• Adaptability to changing circumstances in a fast-paced workplace.
• Ability to learn and uphold service standards set by the Food & Beverage team.
• Positive attitude with a commitment to excellent service and upholding guest service standards.
• Strong decision-making, planning, and organizational skills.
• Ability to operate a two-way radio.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities: