Seasonal Part Time Receptionist/Customer Service at Jackson Hewitt - 3493

, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

15.0

Posted On

18 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Receptionist, Customer Service, Outgoing Calls, Communication, Organizational Skills, Attention To Detail, Google Workspace, Microsoft Office, Data Entry, Administrative Tasks, Professional Communication, Reliability, Punctuality, Team Support, Tax Preparation

Industry

Financial Services

Description

Benefits: Flexible schedule Opportunity for advancement Training & development Job Title: Receptionist / Customer Service Representative Pay: $12–$15 per hour Schedule: Part-Time (Approx. 30 hours/week) Days: 4-5 days per week Availability Required: Weekends No nights Seasonal Position – Ends April 16, 2026 Immediate Start Required Job Description: We are seeking a reliable and professional Receptionist / Customer Service Representative to join our team for the current tax season. This is a seasonal position ending on April 16, 2026, and is ideal for someone looking to gain hands-on office experience and learn the basics of tax preparation. This role does not involve answering incoming calls. Instead, you will be making outgoing calls to clients and working closely with our call center to ensure clear communication and timely follow-ups. Responsibilities Include: Making outgoing calls to clients for follow-ups, information requests, and appointment-related communication Communicating frequently with the call center to relay updates and client needs Greeting clients in person in a professional and friendly manner Scanning, filing, and organizing documents accurately Assisting with basic administrative tasks and data entry Using Google Workspace and Microsoft Office for daily tasks Supporting the office team during busy periods Learning and assisting with basic tax preparation processes (training provided) Qualifications: Previous receptionist, administrative, or customer service experience preferred Comfortable making outgoing phone calls and communicating with clients Proficient with Google Workspace (Gmail, Docs, Sheets) and Microsoft Office Strong organizational skills and attention to detail Professional communication skills Ability to learn new systems and processes Reliable, punctual, and able to start immediately Must be available to work weekends Benefits: Continuous learning and hands-on experience in a tax office environment Free tax return Free identity protection Consistent part-time schedule with no night shifts Supportive and team-oriented work environment Hours: Approximately 30 hours per week, spread across 4-5 days

Responsibilities

The role involves making outgoing calls to clients for follow-ups and communicating with the call center. Additional tasks include greeting clients, organizing documents, and assisting with basic administrative duties.