Seasonal Pool Attendant at Sonesta Atlanta Airport North, GA

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cleaning, Inventory Management, Guest Assistance, Safety Enforcement, Communication, Professional Appearance, Confidentiality, Problem Solving, Equipment Inspection, Setup And Breakdown, Rule Enforcement, Engaging Service, Teamwork

Industry

Hospitality

Description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Pool Attendant provides excellent customer service to our guests by maintaining a clean, organized, and well-stocked space and by assisting with any guest requests. Job Description Key Job Functions Clean fitness and recreation area restrooms. Launder, fold, and stack towels according to company procedures. Distribute towels to guests. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Provide information to guests about available recreation facilities and activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Provide assistance to injured guests until the arrival of emergency medical services. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Visually inspect tools, equipment, or machines. Report any broken equipment to the Maintenance Department. Set up and break down Pool Attendant station, towel supply area, umbrellas, etc. Maintain cleanliness of the pool deck. Verify resident and guest information for pool access. Inform guests of pool rules and enforce rules, as needed. May be required to work nights, weekends and/or holidays. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Additional Job Information/Anticipated Pay Range Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match (available the first day of the month after hire date) 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year) Free parking Free shift meal $60 Shoes for Crew credit per year Fun, family environment Sonesta Hotel Discounts (over 1,200 hotels world-wide) Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long-Term Disability Insurance Various Employee Perks and Discounts All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Responsibilities

The Pool Attendant is responsible for providing excellent customer service by maintaining a clean, organized, and well-stocked recreation area, including cleaning restrooms and laundering towels. Key functions also involve distributing towels, informing guests about facilities, promoting safety rules, and assisting guests with requests.