Seasonal Product Demo Associate // Storyteller - Eataly Downtown at Eataly North America

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

20.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Relationship-Building, Sales, Customer Service, Product Knowledge, Food Pairing, Event Assistance, Active Listening, Team Collaboration, Cash Handling, Italian Cuisine Knowledge, Retail Experience, Outgoing Personality, Training Participation, Product Demonstration

Industry

Food and Beverage Services

Description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description A Demo Product Associate is also known as a Storyteller and assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library Communicates daily/monthly new information to Eataly teams Prepares and executes product tastings and demonstrations Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams Assists with events, such as feste and sagre, and tours for guests Circulates store regularly to ensure shopping carts are always available in designated areas Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift Performs other duties as required or assigned Qualifications High school diploma or equivalent Previous retail and/or restaurant experience preferred Knowledge of and passion for Italian food and beverage Outstanding communication and relationship-building skills Outgoing personality and ability to sell Intermediate computer skills Compensation: The base rate for this position is $18-$20 per hour This is a SEASONAL role starting as soon as possible and ending the second week of January Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program Fun staff classes on products and Italian cuisine and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Responsibilities

The Seasonal Product Demo Associate assists guests by sharing stories behind Eataly’s products and advising on food and beverage pairings. They prepare and execute product tastings and demonstrations while responding to guest inquiries and ensuring a positive shopping experience.