Built on reclaimed sand-gravel mines on the serene banks of Roseburg, Oregon’s South Umpqua River, Bar Run is a spectacular new golf course designed by Pacific Northwest native Dan Hixson. Take in the view and play and extra round when you stay at our brand-new RV Resort and Cottages.
Bar Run is a remarkable place. Beyond our spectacular course and gleaming new RV Resort, we are surrounded by an abundance of attractions, including downtown Roseburg, sweeping mountain vistas, wine country, and idyllic river bends.
Reservation Agent | Bar Run Golf & RV Resort
Wanderlust at heart? Make travel dreams come true every day. Lead with your enthusiasm; connecting each guest to the trip of their dreams. You are the multitasking whiz responsible for responding to inquiries and assisting guests in making hotel, lodging, dining, and spa reservations. Your skilled use of sales and suggestive selling techniques, combined with your genuine passion for creating incredible experiences for guests, drives occupancy and revenue increases. Reservationists directly support the Front Office Team and Sales & Marketing Team with group bookings, VIP reservations and more.
Let’s start off with the most important part - what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Hourly Pay Range: $17.00/hr DOE
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

The Brass Tacks

• Operates the PBX equipment by answering incoming calls, assisting outgoing calls, scheduling and setting wake-upcalls and paging guests in accordance with established standards.
• Responds to inquiries and assists guests in making reservations for all facets of the hotel, including, but not limited to lodging, dining, and spa.
• Uses suggestive selling techniques to sell room upgrades and hotel services in order to increase occupancy and revenue.
• Assists the Sales & Marketing Team by entering group bookings and VIP reservations.
• Receives, sorts and distributes guest mail, messages and faxes.
• Maintains confidentiality of all guest information and pertinent hotel data.
• Keeps accurate and complete records of reservations, messages and other required information.
• Assists fellow Front Office team members when possible and appropriate.

The Nitty Gritty

• Minimum 1 year customer service experience preferred
• Previous PBX/Multi-line phone experience in hospitality strongly preferred
• Strong verbal & written communication skills required

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles