Seasonal Reservations Associate at Windsurfing Hilton Head, Inc.

Hilton Head Island, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Organizational Skills, Customer Service, Multitasking, Teamwork, Detail-Oriented, Computer Skills, Reservation Systems, Microsoft Office, Positive Mindset

Industry

Hospitality

Description

Description Outside Brands is committed to enriching lives by connecting people to exceptional places, products, and experiences! We’re looking for a high-energy, creative, and detail-oriented Part-Time Reservation Specialist to join our dynamic team. In this role, you’ll be answering phones, booking reservations, and selling our exciting programs — all while delivering top-notch service that reflects the spirit of adventure at Outside. The ideal candidate will be Humble, Hungry, and Smart — someone who communicates clearly (both in writing and in person), thrives in a fast-paced environment, and embraces teamwork and feedback. If you're an organized multitasker with a passion for connecting people to incredible experiences, we’d love to meet you! This is a part-time, in-office position based at our Hilton Head Island, SC location, working alongside our fun and creative team. To apply, please send your cover letter and resume, and tell us what makes you an exceptional candidate. We can’t wait to hear your story! Requirements Position Responsibilities: As a Part-Time Reservation Specialist, you’ll support the Reservations Team in a variety of essential tasks, including but not limited to: Answering incoming calls, booking reservations, and promoting our programs Forwarding calls and messages to the appropriate team members Notifying the Reservations Manager or Director of Program Operations when guides or captains need to be assigned to booked programs Tracking guide, captain, and boat assignments to ensure every trip is fully staffed Assisting with customer reservation inquiries or issues Monitoring weather conditions and keeping guides, captains, and guests informed Coordinating trip updates and logistics with guides and captains Communicating guest reservation details with concierges and partners Attending occasional all-staff meetings Contributing to a positive team culture by leading with a helpful, professional attitude Qualifications: To be successful in this role, candidates should meet the following requirements: A Bachelor’s degree (B.A.) or equivalent; or 1–2 years of related experience/training; or a comparable combination of education and hands-on experience Strong computer skills, including comfort with reservation systems, internet tools, and basic proficiency in Microsoft Office (Word, Excel, etc.) Excellent communication and organizational skills, with the ability to manage multiple tasks in a fast-paced environment A positive, team-focused mindset and a passion for delivering exceptional customer service This job description outlines key responsibilities and qualifications but is not intended to cover every detail of the role.

Responsibilities

As a Part-Time Reservation Specialist, you will answer incoming calls, book reservations, and promote programs while ensuring top-notch service. You will also assist with customer inquiries, monitor weather conditions, and coordinate logistics with guides and captains.