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Seasonal Reservations Staff at Vala's Pumpkin Patch
Gretna, Nebraska, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Online Booking Management, Communication, Organizational Skills, Attention To Detail, Technology Proficiency, Computer Skills, Problem Solving, Decision Making

Industry

Entertainment Providers

Description
Description About Vala’s Located in Gretna, Nebraska, Vala’s is a family owned and operated fall festival open to the public 45 to 55 days a year and is a treasured fall tradition for many families in the surrounding communities. Vala’s property spans 400+ acres, including over 50 attractions, such as pick-your-own pumpkins, apples, and flowers, and over 25+ food locations. Our mission at Vala’s is to bring happiness to the world by creating a place where magical memories are shared between families and friends- one person, one pumpkin, one experience at a time Requirements Responsibilities & Requirements: As part of the reservations team, this position is responsible for answering inbound calls and providing customer service to enhance the guest experience. This position reports to the Reservations Area Manager. This is a seasonal, part to full time position. Oversee all online admissions bookings and reservations, ensuring availability and accuracy Ensure customer service is the focus for each guest interaction Ensure phones are being answered in a timely manner Prepare guest entry areas pre-season, including equipment and signage Maintain clear verbal and written communication. Strong organizational skills and attention to detail. Ability to use various forms of technology (laptop, tablet, cellphone). Basic computer skills, along with ability to learn new computer systems utilized on the farm. Strong problem solving skills, with the ability to make quick decisions in high-pressure situations. Vala’s Pumpkin Patch is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: race, color, religion, age, sex, national origin, citizenship, disability, sexual orientation, height, weight, marital status, veteran status, uniform service member status or any other protected class under federal, state, or local law.
Responsibilities
Responsible for answering inbound calls and providing customer service to enhance the guest experience. Oversees online admissions bookings and ensures the accuracy of reservations.