Seasonal Tap House Support Staff at Brewery Ommegang

Town of Otsego, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

17.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Safety, Multitasking, Communication, Teamwork, POS System, Table Service, Hygiene Standards, Physical Stamina, Time Management

Industry

Beverage Manufacturing

Description

Brewery Ommegang is recognized as a leader in the high-end beer segment. Brewery Ommegang is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Boulevard Brewing Company. As the fourth largest craft brewery by volume in the United States, our beers and cider are built by our people, who are bound together by a devotion to our products and customers. The Brewery Ommegang Tap House is looking for happy and energetic people to add to our stellar team! Positions include: Hosts and Food Runners. All positions require standing for long periods of time and have a flexible schedule including holidays, nights, and weekends. They will also love our beer! High season is typically early May through early October. HOST As a host/busser you will be responsible for greeting and seating all customers to maximize dining room space and wait staff effectiveness. DUTIES & RESPONSIBILITIES Greet Visitors in warm friendly manner Seat customers in an even rotation Maintain a café wait list Answer general information questions Answer Café phone and field calls to necessary personnel Assist in bussing duties Maintain café bathrooms Maintain clean work area and equipment Assist servers and/or front of the house lead when necessary Properly take customer to-go orders and enter into POS system KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED Ability to work as a team Ability to multitask and stay calm under high pressure situations Ability to work at a fast pace Must be able to work flexible schedule, including holidays, nights and weekends Good oral communication skills Work with integrity, enthusiasm and possess good work ethics FOOD RUNNER Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. DUTIES & RESPONSIBILITIES Deliver food orders from the kitchen to customers’ tables rapidly and accurately Act as the contact point between Front of the House and Back of the House staff Communicate food orders to chefs and pay attention to priorities and special requests (e.g. food allergies) Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins Ensure food is served in accordance with safety standards (e.g. proper temperature) Check in with customers and take additional orders or refill water, as needed Remove dirty dishes and utensils Answer guests’ questions about ingredients and menu items Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check) Making sure all plates are set up properly with correct sauces and garnishes EOD clean up duties Learn as much beer knowledge you can Keeping all stations adequately stocked Take pride in every single job you do KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED Experience as a Food runner or similar entry-level role in a restaurant Understanding of hygiene and food safety rules Physical ability and stamina to carry heavy trays and stand for long hours Availability to work various shifts, including weekends Multi-tasking abilities Good oral communication skills Ability to remain calm and professional in a fast-paced work environment OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PHYSICAL REQUIREMENTS Requires standing for extended periods Frequent lifting and carrying up to 50 pounds or more Repetitive Bending including bending, stooping, and twisting

Responsibilities

The support staff is responsible for greeting and seating guests, managing the wait list, and ensuring efficient food delivery from the kitchen to tables. They also maintain cleanliness in the dining area and assist with bussing duties to ensure a high-quality guest experience.