Job Ref: LOC1061
Branch: Loch Lomond Golf Club
Location: Loch Lomond Golf Club, Alexandria
Salary/Benefits: £12.60 per hour plus excellent discounts and benefits
Contract type: Fixed Term
Hours: Part Time
Shift pattern: 10am - 4.30pm
Hours per week: Variable
Posted date: 04/04/2025
Closing date: 06/05/2025

ABOUT US

Loch Lomond Golf Club is one of the world’s finest private members golf clubs. It sits on the “bonnie bonnie banks” of Loch Lomond, amidst breathtaking scenery but within easy reach of Glasgow and Stirling. Our 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is a truly special place to develop your career - offering wonderful opportunities to learn and grow within a professional team.
Sitting at the heart of our estate is Rossdhu House, a Georgian mansion now home to the clubhouse, where our members can enjoy breakfast lunch and dinner in our Spikes Bar, or halfway house, or more formal dining in private spaces or at special events. The Club also boasts accommodation, with 53 individually designed suites spread across the clubhouse, and surrounding lodges and cottages. As well as from world class golf, our members and guests can also enjoy traditional outdoor pursuits, from boating on the loch, pheasant shooting and stalking as well as river and loch fishing and hill walking. Or for indoor relaxation our five-star spa set within a beautiful walled garden offers an extensive holistic treatment menu, thermal pools and a gym.
Some work here permanently to develop a career in golf and hospitality, some work only seasonally across the busy summer months, while others work part time and flexibly around personal commitments or studies. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to discussing shift patterns and contract types to suit your needs.

SKILLS AND EXPERIENCE

• Experience of working within a customer service environment (hospitality experience is preferred)
• Great interpersonal and communication skills
• Strong attention to detail
• Competent in the use of IT
  But please note, it is possible you may be shortlisted without meeting every single requirement - if you are open to learning and development then we can still consider you. So we encourage you to apply if you are really keen to join our team.

ABOUT US

Loch Lomond Golf Club sits beside the “bonnie bonnie banks” of Loch Lomond, amid the breath-taking scenery of Luss in the west of Scotland. Criss-crossed by streams, awash with marshes and cloaked in mature trees, the 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is ranked among the finest in the world for championship golf

SCOPE OF THE ROLE

As a seasonal telephonist at Loch Lomond, you will be based at the front of house reception desk and will work closely with our receptionist, assisting with answering calls and managing daily administration duties. You will report to our Front of House Operations Supervisor, and your shift pattern will be 6.5 hour shifts (10am-4:30pm), based on 3 days on and 3 days off working pattern throughout a busy season.

DUTIES WILL INCLUDE –

• To ensure the smooth, professional operation of the switchboard including handling incoming, outgoing and internal telephone calls in a polite, efficient and professional manner
• To generally assist the Front Of House team during busy times and on occasion covering reception shifts where necessary
• Assist with administrative duties
• To provide a warm, friendly welcome to all members, guests and visitors ensuring that the highest standards of member and guest care

• To maintain excellent levels of communication between the Front of House team and all other departments within our Club

  What you’ll bring to the role:

• Teamworking, friendliness and respect

• Clean UK Driving License (due to the remoteness of our location, a driving license is preferred)
• Eligibility to work in the UK