Second-Shift Service Advisor (4 PM–12 AM) at CORBITT PARTNERS LLC

Kenly, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Coordination, Accurate Documentation, Service Updates, Efficiency, Detail-Oriented, Multi-tasking, Professional Attitude, Work Ethic, Computer Proficiency, Service Management Systems

Industry

Hospitality

Description

Description Kenly 95 Petro is seeking a motivated, customer-focused Service Advisor to join our fast-paced TA Service Center. This role is ideal for someone who enjoys problem-solving, working closely with technicians, and keeping operations running smoothly—while delivering top-tier customer service. As a Service Advisor, you’ll serve as the key link between customers and our diesel technicians, ensuring clear communication, accurate documentation, and a positive service experience from start to finish. Requirements What You’ll Do Welcome customers professionally and assess their service needs Listen carefully to concerns and accurately write repair orders Communicate with technicians to coordinate repairs and timelines Provide clear updates to customers regarding repair status, timelines, and costs Recommend additional services when appropriate, based on vehicle needs Maintain detailed and accurate service records and documentation Support shop workflow to ensure efficiency and customer satisfaction Deliver consistent, high-quality service that builds trust and repeat business What We’re Looking For Strong customer service and communication skills Organized, detail-oriented, and able to manage multiple priorities Comfortable working in a busy, high-volume service environment Positive, professional attitude and strong work ethic Ability to think on your feet and solve problems effectively Comfortable using computers and service management systems Previous service writer, automotive, diesel, or customer service experience is a plus—but not required What We Offer Competitive pay and benefits Opportunities for career growth and advancement within Kenly 95 Petro Supportive leadership and a team-oriented work environment Employee discounts on meals, merchandise, and more Stable, full-time employment with a respected, long-standing company Why Kenly 95 Petro? Kenly 95 Petro is one of the largest and most recognized travel centers in the country, serving travelers and professional drivers 24/7. We take pride in doing things the right way—supporting our employees, investing in growth, and delivering exceptional service every day. Let’s keep America moving—together. Our Company is family-owned and operated since 1964! Kenly 95 is committed to providing a safe work environment. We require a pre-employment drug test and background check as well as random drug testing for employees. This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.

Responsibilities

The Service Advisor acts as the primary link between customers and diesel technicians, professionally assessing service needs and accurately documenting repair orders. Responsibilities include coordinating repairs, providing clear updates on status and costs to customers, and recommending additional necessary services.