JOB TITLE: Secretarial Administration Support
SALARY: £12.21 per hour
HOURS : Part Time
LOCATION: Poynton, Cheshire - but with flexibility to work across all 4 sites of the Partnership in Poynton, Disley and Bollington
REPORTS TO: Administration & Secretarial Lead
ACCOUNTABLE TO: HR Manager
DATE: June 2025

JOB SUMMARY

The Middlewood Partnership is a GP Practice and Primary Care Network of 34,000 patients, established in April 2019. We operate from four sites across Bollington, Disley and Poynton.

We are always looking to invest in our teams and the organisation with a structured focus on great people. We are looking for a candidate who shares the Middlewood Values and Behaviours, and has the energy, skills and enthusiasm to contribute to this team. We are looking for someone who

• is a team player
• is able to multitask and prioritise workload in a fast-paced environment
• has excellent communication skills

As part of the administration and secretarial teams - and specifically as Secretarial Admin Support - you will bring integrity and focus in addition to your administrative skills, to support our patients and the teams.
At Middlewood we are committed to:
· Providing high quality, sustainable, General Practice care from premises in Bollington, Disley and Poynton
· Providing services that are joined up with other health, social care and voluntary providers
· Retaining valued well trained, motivated and enthusiastic staff
· Continuing to be at the forefront of offering excellence in education and training for inter-professional staff
· Developing specialist services and care that are provided for patients registered with the practice across the geographical are of Bollington, Disley and Poynton
· Participating in research that is relevant and beneficial to our patients
This is a unique opportunity to be part of our Administration & Secretarial teams working across Bollington, Disley and Poynton. Whilst this post is primarily based at Priorslegh Medical Centre in Poynton, flexibility will be required to work from any of the bases within the Partnership, according to business need.
Working in our Partnership offers great life experience, an opportunity to learn about administrative processes related to medicine, health and wellbeing, in the broadest sense, as well as the background administration functions of a successful primary care organisation.
Learning and a sense of accomplishment for doing valuable work are a given here.

CONFIDENTIALITY

· While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
· In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information, from any source, is to be regarded as strictly confidential
· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Partnership may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

EQUALITY AND DIVERSITY

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
· Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Partnership procedures and policies, and current legislation.
· Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
· Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post holder commensurate with the position. The responsibilities may be amended, after discussion with the post holder, to take into account the development of both the post and the practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the effective running of the practice.

• Assist the secretarial team with general administration duties
• Chase hospital correspondence and blood test results
• Forward results to consultant secretaries, hospitals, outside agencies etc
• Deal with patient summary requests
• Answer phone calls, transferring calls to the relevant team
• Email non-electronic referrals