Requisition ID: 383579
Position Number: 20040242
Posting End Date: July 5, 2025
City: Winnipeg
Employer: Shared Health
Site: Health Sciences Centre
Department / Unit: Clinical Health Psychology Medical HSC
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start Date: ASAP

POSITION OVERVIEW

Under the direction of the Administrative Manager of Clinical Health Psychology the incumbent provides secretarial services to the staff psychologists and residents in Clinical Health Psychology.

Duties include:

• Providing telephone and reception duties including receiving incoming telephone calls, processing referrals, scheduling patient appointments, taking and relaying messages, greeting and directing clients, visitors, staff, etc., and answering inquiries regarding the Program.
• Receiving and distributing all faxes including processing and prioritizing referral intake for all urgent and non-urgent Clinical Health Psychology service requests.
• Typing general, personal and confidential correspondence, reports, memos, special projects from Dictaphone or rough draft.
• Scheduling meetings and appointments; reminding departmental professional staff of their ongoing commitments, and preparing related materials.
• Preparing various statistical reports and summaries at the request of Program management.
• Providing coverage and back-up secretarial services to other Clinical Health Psychology secretaries.
• Providing back-up support for payroll at the request of the Administrative Manager.

EXPERIENCE

• Two (2) years, recent, related secretarial experience in a healthcare environment required.
• Excellent interpersonal and English communication skills (oral and written) required.
• Experience handling confidential patient health information required.
• Experience in working with databases, email and computerize calendars required.

EDUCATION (DEGREE/DIPLOMA/CERTIFICATE)

• Complete high school education, Manitoba standards required.
• Successful completion of a recognized secretarial training program required.
• A combination of education and experience may be considered.

QUALIFICATIONS AND SKILLS

• Typing 50 wpm, medical terminology (75% pass mark), Dictaphone required.
• Demonstrated proficiency in the use of Microsoft Office (Word, Access, Excel, PowerPoint) required.
• Must be highly motivated, detail oriented and have strong organizational skills to manage a heavy work load to meet deadlines.
• Must be able to work independently and cooperatively with minimal supervision.

PHYSICAL REQUIREMENTS

• Due to the nature of the work in the department, the incumbent must be able to exercise tact and patience with difficult situations that may arise when dealing with patients, co-workers and or the public.
• Must be able to work in an environment that has many frequent and unpredictable interruptions.
  We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
  Interested candidates should select the “Apply” icon below to upload their cover letter, resume and copy of licenses/certification.

THIS POSITION REQUIRES A CURRENT SATISFACTORY CRIMINAL RECORDS CHECK (INCLUDING VULNERABLE SECTOR SEARCH), CHILD ABUSE REGISTRY CHECK AND ADULT ABUSE REGISTRY CHECK AS CONDITIONS OF EMPLOYMENT. THE SUCCESSFUL CANDIDATE WILL BE RESPONSIBLE FOR ANY SERVICE CHARGES INCURRED. A SECURITY CHECK IS CONSIDERED CURRENT IF IT WAS OBTAINED NO MORE THAN SIX (6) MONTHS PRIOR TO THE START OF EMPLOYMENT.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process

Duties include:

• Providing telephone and reception duties including receiving incoming telephone calls, processing referrals, scheduling patient appointments, taking and relaying messages, greeting and directing clients, visitors, staff, etc., and answering inquiries regarding the Program.
• Receiving and distributing all faxes including processing and prioritizing referral intake for all urgent and non-urgent Clinical Health Psychology service requests.
• Typing general, personal and confidential correspondence, reports, memos, special projects from Dictaphone or rough draft.
• Scheduling meetings and appointments; reminding departmental professional staff of their ongoing commitments, and preparing related materials.
• Preparing various statistical reports and summaries at the request of Program management.
• Providing coverage and back-up secretarial services to other Clinical Health Psychology secretaries.
• Providing back-up support for payroll at the request of the Administrative Manager