SKILLS AND ABILITIES

Excellent IT skills and the ability to pick up new software packages
Able to work quickly with a high degree of accuracy
Exceptional client care skills over the telephone and in person
Excellent organisational and communication skills
Able to handle interruptions professionally and maintain concentration
Able to help to turn enquiries into paid for work through excellent response times, high levels of client care etc
Able to manage own workload, work to deadlines and prioritise accordingly
Able to understand and work effectively with a diverse customer base

EXPERIENCE

Previous experience of administrative or secretarial work ideally within a property or legal services environment (desirable)
Experience of working on a range of computer software packages
Experience of handling confidential information appropriately
Experience of audio and copy typing (desirable)
Experience of working in a busy and fast paced environment