YOU’LL HAVE THE FOLLOWING SKILLS/EXPERIENCE:

· A patient administration background.
· Use of clinical EPR systems.
· Use of office equipment e.g. scanners, fax etc.
· Validating reports
· Use of the PARIS electronic patient information system
· Previous PA experience
· Medical Terminology
· Experience in DICT8 audio typing letters

· Undertaking audio/shorthand/clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
· Providing first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
· Dealing with any admission enquiries using judgement and observing patient confidentiality at all times.
· Liaising with General Practitioner’s regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.
· Liaising on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatient’s work/care programming activity.
· As directed by your consultants, record activity onto appropriate medium meeting all required deadlines.
· Tracking all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
· Ensuring all discharge notification and summaries are generated and sent to General Practitioner within agreed timeframes.