JOB OVERVIEW

We are seeking a dedicated and organized Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service, administrative support as well as some understanding of how cars function. This role requires a proactive individual who can manage multiple tasks efficiently while maintaining a professional and friendly demeanor as well as being knowledgeable of the automotive industry.

SKILLS

• Exceptional phone etiquette and customer service abilities.
• Knowledgeable about car parts, and basic understanding some of their functions
• Strong communication and interpersonal skills
• Strong computer literacy with the ability to learn new software quickly.
• Strong typing skills with a focus on accuracy.
• Strong math skills when processing payments.
• Excellent organizational skills with attention to detail.
• Effective time management skills to prioritize tasks efficiently.
• Bilingual abilities are a plus for effective communication with diverse clientele.
• Basic understanding of automotive terminology is a plus

REQUIREMENTS:

• High school diploma, equivalent or higher
• Some knowledge of cars preferred
• Professional appearance and positive attitude
  Job Type: Part-time
  Pay: From $17.20 per hour
  Expected hours: 20 – 35 per week

Benefits:

• On-site parking

Ability to commute/relocate:

• Mississauga, ON L5T 1A3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• What languages do you speak?

Work Location: In perso

• Answer and direct phone calls and emails professionally
• Schedule and confirm customer appointments
• Greet customers and assist with inquiries
• Maintain accurate customer records and repair orders
• Process invoices, payments, and basic bookkeeping tasks
• Keep record of office and shop supplies as needed
• Communicate effectively between customers and mechanics
• Keep the office area clean and organized
• Proofread documents for accuracy and clarity before distribution.
• Maintain organization through effective filing systems and inventory management
• Collaborate with team members to ensure smooth office operations.