We are seeking a detail-oriented, organized, and compassionate professional to join our Mental Health Partial Care and Addictions Program as a Front Office Coordinator. In this vital role, you will provide administrative and clerical support to help ensure the smooth, efficient, and professional operation of our facility.

SKILLS & QUALIFICATIONS:

• Experience or comfort working with mental health, addiction, and co-occurring disorder populations
• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Friendly, professional demeanor and ability to work collaboratively
• Basic computer literacy (e.g., Microsoft Office, email systems, databases)
• Ability to manage multiple tasks efficiently in a fast-paced environment
  Job Type: Full-time
  Pay: $41,600.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Ability to Commute:

• Oceanport, NJ 07757 (Required)

Work Location: In perso

• Front Desk & Client Support
• Greet clients, families, and visitors with professionalism and compassion.
• Assist with check-in/check-out and accurately track daily attendance.
• Ensure reception area and client sign in area readiness for 8:30 AM arrivals on a daily basis.
• Communication Management
• Answer phones, take and forward messages, and respond promptly to emails, voicemails, and eFax.
• Serve as liaison with external partners including pharmacies (e.g., faxing prescriptions, follow-ups).
• Scheduling & Coordination
• Manage appointment scheduling for clients and coordinate staff calendars.
• Schedule needed services and ensure timely follow-up.
• Track IOP client discharges and maintain accurate daily rosters.
• Records & Documentation
• Maintain and update client records and databases accordingly.
• Organize physical and digital files, program documents, and administrative records.
• Support report generation, meeting minutes, and internal communications.
• Office & Equipment Management
• Maintain all office equipment and supplies; monitor inventory and reorder as needed.
• Perform daily clerical duties including scanning, copying, filing, and faxing.
• Compliance & Confidentiality
• Uphold all HIPAA standards, facility policies, and confidentiality requirements.
• Maintain a strong understanding of program standards, policies, and procedures.
• Team Support
• Collaborate with clinical staff, case managers, program directors, and administrative personnel.
• Provide direct assistance to the Director and other team members as needed.