TEAM SUPERVISION & LEADERSHIP

• Supervise and guide team members within your section, ensuring efficient daily operations.
• Work closely with the Shop Supervisor / Shop Manager to align section goals with overall store targets.
• Motivate and develop staff by providing ongoing training, feedback, and performance assessments.

REQUIREMENTS:

• At least 2 years in a supervisory role within the retail industry, preferably in a customer-facing environment.
• Proven track record of meeting sales targets and KPIs.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Exceptional customer service skills and a passion for customer satisfaction.
• Excellent communication, interpersonal, and problem-solving skills, good in decision-making skills.
• Strong organizational and time management skills, with the ability to multitask in a fast-paced environment.
• Knowledge of inventory management and store operations.
• Ability to handle cash and other financial transactions accurately.
• Self-motivated, proactive, and results-driven with a positive attitude.
• Strong attention to detail and ability to work independently and as part of a team.