- Your role is to maintain and grow Watson-Marlow Fluid technology Solutions sales in your sales sector, Biopharm as Primary Sector and Medical Device as Secondary Sector
- To establish Watson-Marlow Fluid Technology Solution (WMFTS) direct customer sales operations in several states in Australia.
- To liaise and manage existing customers in several states in Australia.
- To provide customers and resellers the most suitable equipment selection for the required application.
- To rapidly market and grow WMFTS products to new prospects in a strategically planned manner and geographically expand sales network in several states in Australia.
- Closeness to your markets will feedback into marketing strategy and tactics to develop our position further and therefore create new leads.
- Provide technical guidance and assistance to other departments as required
What you’ll be doing
- Maintain contact with customers and ensure Watson-Marlow Fluid technology Solutions products are specified.
- Achieve or exceed sales targets.
- Identify design consultants and engineering contractors involved in projects with close and regular contact making us their preferred pump choice.
- Identify upcoming projects and that the Watson-Marlow Fluid technology Solutions specification is used.
- Keep Southeast Asia teams updated on projects by discussion and to maintain and progress projects.
- Arrange and run customer training and presentations, which can be on-site and/or office based
- Feed back potential product improvements and complaints, where new applications offer greater potential but existing specifications exclude or lessen our suitability.
- Increasing our market share by replacing other pump types as well as other manufacturers peristaltic pumps.
- Keep the Sales Manager updated with competitor activity encountered in the market place.
- Identify, organise and progress field trials.
- Identify and lead marketing activities maintaining our brand and find new opportunities.
- Keep CRM up to date with all customer activities.
- Conduct all activities in accordance with the Quality Management System
- To regularly attend selected exhibitions and provide necessary market reports/ trends
To be successful in this role, you will need:
Interpersonal Interaction Requirements:
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Education and Experience Requirements:
- Formal relevant engineering qualifications or strong business background
- Process Engineer in Biopharmaceutical/Pharmaceutical company; and/or educational background of Medicine, Pharmacy, Biomedical or any related Bio related courses will be an added advantage
- Experience in Fluid Handling industry (Pumps)
- Proficient in both English writing and reading competencies
Special qualifications
- Negotiation skills
- Results and growth orientated
- Strong writing skills
- Data analysis skills
Computer competencies required for this position
- Computer literate, able to create correspondence in Word.
- Able to use Excel/Access to analyze, collate, and present data
- Able to use Outlook for e-mail and appointment tracking purposes.
- Has knowledge of and some experience working with an ERP system (Enterprise Resource Planning)
- Must continue to grow with existing and upcoming technology in an effort to become increasingly efficient.
Specific requirements for completing essential functions of the position:
- Ability and willingness to travel nationally within Australia as required.
- In a periodic manner, the ability and willingness to travel regionally and internationally for training and conferences as required.
At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
- A competitive salary
- Flexible working arrangements
- A generous holiday allowance
- Three days’ paid volunteering leave
- Comprehensive private healthcare
- An enhanced retirement plan
- Life assurance
- Additional support and benefits through our Everyone is Included Group Inclusion Plan
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