Please refer to the attached job description and person specification for full details of responsibilities. To provide clinical assurance of the quality of the care provided by specialised services within the east of England. Managing individual patient pathways to ensure high quality services and care planning outcomes are achieved. Provide proactive case management through effective liaison with significant stakeholders for the placement of patients according to evidenced clinical need and undertake monitoring of the placement through regular attendance at relevant CPA meetings and Section 117 reviews to ensure the effectiveness of treatment and efficacy of care packages.
To be involved in patient forums in order to appreciate the patient experience and address, with the Senior Case Manager and Commissioners, issues raised with regards to compliments, concerns and complaints. Attend providers referral and bed state meetings. Work collaboratively with all providers to ensure quality improvement processes are in place. In the event of a serious and untoward incident being reported by a provider, the post holder may be required to investigate and report to the Senior Case Manager on the incident and actions.
Take an active role in the development of partnership working across the east of England to promote timely and equitable patient access to services once assessed as having a clinical need and risk, and timely egress from services ensuring the most appropriate level of security/setting is available in accordance with the patients agreed care pathway. Identify and negotiate placements for patients at the point of initial referral. Establish and maintain effective links and good communication with all relevant specialised mental health and learning disability service providers (NHS and Independent Sector), Clinical Commissioning Groups (CCGs), prisons and other key stakeholders who provide services to patients within the east of England. The post will also include being responsible for ensuring the development and articulation of best practice across providers of the pathway.
Attendance and participation at local, regional and national forums related to specialised services. To work collaboratively across the NHS England and NHS Improvement matrix, including integrating the National Directors portfolio

Please refer the Job description for details