Securities Operations Specialist

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• 2+ years of Brokerage Operations experience
• 2+ years of Project and/or Change Management experience
• 2+ years of process automation experience in a business transformation environment
• Ability to effectively collaborate across departmental boundaries to derive at optimal solutions for project initiatives
• Maintains a continuous process improvement mindset
• Strong rapport building and ability to work in a matrixed environment
• Highly effective communication skills and people leadership skills
• Ability to lead complex projects both technical and non-technical in nature
• Ability to take ownership over business processes and team and takes initiative to proactively address risk, enhance efficiencies and drive a meaningful client experience
• Successful completion of Process Management Certifications such as Lean Six Sigma, Agile or Design Thinkin

Wells Fargo is seeking a Securities Operations Specialist as part of the Brokerage Field Services team within Wealth and Investment Operations. This team is working on efforts to align all call centers operations under the Investment Call Center (ICC). The Securities Operations Specialist will be responsible for project management and analyzing metrics to turn into actionable key impact items that drive business initiatives. Learn more about our career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Participate in low to moderately complex lifecycle support initiatives and identify opportunity for process improvements within Securities Operations
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables
• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing understanding of function, policies, procedures, and compliance requirements
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Develop expertise in the following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Resolve low to moderately complex escalated issues within the scope of responsibility in Security Operations
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Exercise independent judgment in understanding trade settlement workflow controls to minimalize the effects of operational breakdowns
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies making decisions on matters with financial impact and risk

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of Brokerage Operations experience
• 2+ years of Project and/or Change Management experience
• 2+ years of process automation experience in a business transformation environment
• Ability to effectively collaborate across departmental boundaries to derive at optimal solutions for project initiatives
• Maintains a continuous process improvement mindset
• Strong rapport building and ability to work in a matrixed environment
• Highly effective communication skills and people leadership skills
• Ability to lead complex projects both technical and non-technical in nature
• Ability to take ownership over business processes and team and takes initiative to proactively address risk, enhance efficiencies and drive a meaningful client experience
• Successful completion of Process Management Certifications such as Lean Six Sigma, Agile or Design Thinking

Job Expectations:

• Ability to work a hybrid schedule
• Willingness to work on-site at stated location on the job opening
• This position is not eligible for Visa sponsorship

Posting Location:

• Charlotte, North Carolina