Securities Services Investment Middle Office Services - Asset Servicing Ana at JPMC Candidate Experience page

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Corporate Actions Processing, Asset Servicing, Operational Risk Management, Analytical Skills, Stakeholder Management, Exception Resolution, Control Validation, Communication Skills, Time Management, Artificial Intelligence Tools, Prompt Engineering, Financial Services Operations

Industry

Financial Services

Description

Join a team focused on strengthening client experience through accurate and timely corporate actions processing. You will manage key operational workflows, partner with internal stakeholders and service providers, and help improve controls and processes. This role offers broad exposure across the corporate actions lifecycle, with opportunities to contribute to continuous improvement and operational excellence. As an Asset Servicing Analyst in Investment Middle Office Services (Asset Servicing), you manage the end-to-end lifecycle of voluntary corporate actions, from announcement capture through election execution and payments. You partner with internal teams and service providers to deliver accurate, timely notifications to clients and to submit elections to agents by deadline. You support a strong control environment by completing daily checks, validating inputs, identifying exceptions, and escalating issues when needed. You contribute to process improvement initiatives that strengthen controls and client experience. Job Responsibilities * Manage the full lifecycle of voluntary corporate actions, from announcement capture through elections and payments * Deliver accurate and timely corporate actions notifications to clients * Execute client elections with agents by required deadlines * Monitor and resolve cash and stock exceptions in a timely manner * Liaise with agent banks and custodians to investigate issues and improve processes * Complete daily diary and checklist activities in line with defined procedures and controls * Perform daily control checks, validate inputs, and identify exceptions * Escalate issues promptly to senior managers when risks or breaks arise * Provide operational support to internal partners, including risk management and client-facing teams Assist with team and departmental projects that improve processes, controls, and client experience * Support oversight activities related to upstream data or reference data providers Required Qualifications, Capabilities, and Skills * At least 3 years of experience in financial services operations, including hands-on processing responsibilities * Demonstrated experience supporting corporate actions and/or asset servicing operational workflows * Ability to apply controls, validate inputs, and identify exceptions with strong attention to detail * Strong analytical skills and sound judgment to assess issues, risks, and required actions * Strong written and verbal communication skills to clearly explain operational risks, issues, and resolutions * Proven ability to manage multiple tasks, prioritize effectively, and deliver accurate outcomes under deadlines * Experience working in a control-focused environment with a track record of supporting risk reduction * Ability to learn, document, and implement new processes efficiently in a changing environment Preferred Qualifications, Capabilities, and Skills * Securities services operations experience * Corporate actions and/or asset servicing experience * Experience participating in process change initiatives and operational improvement delivery * Skills using artificial intelligence tools (including prompt engineering) and ability to apply them responsibly to improve investigations, documentation quality, and workflow efficiency J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Responsibilities

Manage the end-to-end lifecycle of voluntary corporate actions, including announcement capture, client notifications, and election execution. Ensure a strong control environment by performing daily checks, resolving exceptions, and contributing to process improvement initiatives.