Security Alarm Technician at Pye-Barker Fire & Safety

Wilmington, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

40.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Systems, Installation, Troubleshooting, Network Configuration, Documentation, Customer Communication, Technical Training, IP Cameras, Access Control, Building Automation, Safety Compliance, VLAN Setup, PoE Technology, Service Reporting, Hand Tools Operation, Power Tools Operation

Industry

Public Safety

Description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. This position is responsible for servicing, installing, maintaining, programming, and inspecting security systems. Ensure that all systems and components are maintained according to industry standards and the operational requirements of the customer. Essential Duties & Responsibilities: Install and configures security systems and devices, including access control panels, IP cameras, NVR/DVR systems, and building automation controllers required by customer or the Company. Perform network configuration tasks, such as IP addressing, VLAN Setup, and troubleshooting connectivity for security devices. Conduct testing and inspection of systems under maintenance agreement, ensuring compliance with manufacturer specifications and industry standards. Respond to and complete system troubleshooting and repairs on Brivo, Eagle Eye, Hikvision, Speco, 3xLogic, Alarm.com, and similar platforms. Make connections and required adjustments as directed, test operation of all components of each system. Conduct site surveys and provide recommendations for systems design and network infrastructure upon request of management. Maintain accurate documentation, including network diagrams, IP schemes, and configuration logs. Report on activities completed, deferred, or requiring further action or material to management. Communicate with customers and operations team on job status or completion (installation or service). Write service and status reports. Submit complete and accurate paperwork in a timely manner. Obtain proper signatures. Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions of work completed. Ability to work independently on customer sites Assist technician and apprentice technicians with technical issues as necessary. Responsible for training technicians or apprentices on company procedures. Work with Operations Manager to ensure complete closeout and turnover of jobs/projects to the client and/or service department. Perform other duties assigned by management. Education/Qualification: A high school education or equivalent required. Technical school or associate degree in electronics, IT, or related field preferred. Mus have a minimum of two years of industry security service experience. Proficiency in TCP/IP networking, PoE technology, and troubleshooting networked devices. Ability to operate hand and power tools. Ability to always operate fleet vehicle in a safe manner. Company vehicle is available for this role. Experience in a fast-paced environment with multiple stakeholders. CompTIA Network+ or equivalent networking certifications preferred. Access Control certifications (e.g., Brivo Certified Installer, Lenel or similar) preferred. Video Surveillance certification (e.g., Hikvision Certified Security Associate) preferred. Building Automation or BAS certifications (e.g., Honeywell or Johnson Controls training preferred. OSHA 10/30 safety certification is a plus. Other Duties: Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. Performs other duties as assigned. Physical Requirements: Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl. Must be able to walk and stand. Comfortable reaching, climbing (ladder/stairs) and bending. Must be able to verbally communicate via telephone. Must be able to lift and/or move up to 60 pounds. Pay: $32 to $40 DOE & Licensing/Certifications Benefits and Perks: Excellent pay Medical, dental, vision Company paid life insurance Company paid short-term disability 401K with employer match Paid vacation and company holidays Training and Career Development Company vehicle (if job applicable) Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees Pye-Barker Fire and Safety is an Equal Opportunity Employer Click here We are hiring across the nation! Many of our roles provide on-the-job training to help you get licensed and working. View Our Locations Since 1946, we have been an industry leader with a reputation for putting our customers and our people first. More About Us We strive to serve our communities by keeping businesses, families, and neighbors safe from fire, life safety, and security risks. Our values serve as the foundation for our culture -they're how we treat our customers and each other. See Our Offerings We promise to make recommendations that are always in the best interest of our customers and provide service that's responsive and dependable, every time. You can count on us to care for you - our customer - as we care for each other. We have the utmost appreciation for this industry and each other, and are proud to be working together to help our customers and neighbors protect what they've built. We're committed to quality craftsmanship, quick response and taking care of our team members and our customers like family.

Responsibilities

The Security Alarm Technician is responsible for servicing, installing, maintaining, programming, and inspecting security systems. This includes conducting site surveys, performing network configuration tasks, and ensuring compliance with industry standards.