SECURITY AMBASSADOR - CONTROL - Day Shift - 8a-4p at Hollywood Casino at Charles Town Races

, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Security Monitoring, Emergency Response, Record Keeping, Customer Service, Problem Solving, Basic Computer Skills, PPE Compliance, Team Collaboration, Alarms Monitoring, Log Maintenance, Dispatcher Skills, Attention to Detail, Mathematical Skills, Report Preparation, Liaison Skills

Industry

Gambling Facilities and Casinos

Description

WE LOVE OUR WORK. Maintain control of all persons entering and exiting the facility by way of the Employee entrance. You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary. Maintains a Communications Log of all radio traffic. Acts as a dispatcher for the Security Department. Answers and handles all incoming phone calls. Monitors Security cameras covering the Service area. Records all employee breaks. Monitor and makes proper response to alarms in the service area. Dispatches emergency response (Fire, EMS etc.) as requested. Monitor status of Generator alarms and reports problems as necessary. Acts as a liaison between the Security Department and all other departments in the Company. Dispatched all money escorts from the Podium. Maintain a log of all Money Escorts, Patron Escorts, Emergency Cash Box Exchanges, and B-Door repairs. Dispatched Officers in response to calls. Ensures all Posts are maintained. Maintain security and issues keys and radios. Maintains security and issues Vendor and visitor access badges. Communicates via voice, radio, logs, telephone with Guests and employees. Prepares reports as requested or required. Ability to work 8am - 4pm with Wed/Thurs off. Ability to work weekends and holidays. BRING US YOUR BEST. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPUTER Must have a basic knowledge and ability to use computers and Microsoft Word and Excel. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Must meet licensing requirements of the West Virginia Lottery. CPR certification. Must possess a valid driver’s license for the state in which you reside. In addition to the pre-employment background check, this position will be subject to periodic checks of your driving record in order to determine your continued suitability to drive company and/or patron vehicles. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate.

Responsibilities

The Security Ambassador is responsible for maintaining control of all persons entering and exiting the facility, acting as a dispatcher for the Security Department, and monitoring security cameras. This role also involves responding to alarms, dispatching emergency services, and maintaining logs of various security activities.