SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

• This is a hybrid role, requiring the successful candidate to attend our Tralee office.
• Current hours of support begin at 7am through until 10pm Monday – Friday, working 7.5 hours each day on a shift rotation basis which changes each week

QUALIFICATIONS AND SKILLS

• 2+ years of experience in a Security Analyst or IAM-related role.
• Hands-on experience with Active Directory (in Entra & On Prem) and access management tools.
• Proficiency in ServiceNow, especially in analysing and resolving unstructured tickets.
• Familiarity with IAM concepts such as least privilege, RBAC, and access lifecycle management.
• Strong analytical and problem-solving skills.
• Have strong verbal and written communication skills.
• Ability to demonstrate a self-motivated and disciplined approach to learning and working..
• Demonstrate basic knowledge of polices and controls regarding data sharing and access restrictions between restricted parties.
• Willingness to learn and grow within a team environment
• Ability to work in a team environment and demonstrate leadership skills when needed.
• Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.

ADDITIONAL REQUIREMENTS

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com

ROLE DESCRIPTION

SMBC are seeking a detail-oriented and proactive Security Analyst to join our Identity & Access Management (IAM) team. This role is responsible for protecting the integrity, confidentiality, and availability of information by ensuring appropriate security controls are enforced on company assets, while maintaining high standards of availability, resilience, and performance.
The Security Analyst will focus on managing Active Directory, creating and maintaining access packages, and analysing unstructured ServiceNow tickets to support access governance and security operations. The ideal candidate will have at least 2 years of experience in a similar role and a strong understanding of IAM principles. This position works closely with the IAM Engineering team to ensure secure and efficient access management across the organization.
The successful candidate will be process-oriented, possess strong communication skills, and be comfortable liaising with stakeholders at all levels. This role is part of a global support team within a multinational financial services company. Support hours run from 7:00 AM to 10:00 PM (Monday–Friday), with 7.5-hour shifts on a weekly rotation. Occasional planned Saturday work (approximately 5 times per year) and coverage during local bank holidays may be required to support global operations.
This role will report to the Team Lead of Security Analyst Team.

ROLE OBJECTIVES: DELIVERY

• Manage and maintain Active Directory user and group configurations.
• Design, implement, and manage access packages and entitlement workflows.
• Analyse and triage unstructured ServiceNow tickets related to access requests, incidents, and provisioning issues.
• Collaborate closely with the IAM Engineering team to support automation, policy enforcement, and system enhancements.
• Ensure compliance with internal security policies and external regulatory requirements.
• Participate in access reviews, audits, and remediation efforts.
• Document processes, procedures, and technical configurations for knowledge sharing and audit readiness.
• Contribute to process improvement initiatives (e.g., Lean) and assist with automation to reduce manual work.
• Provide an escalation point to IT Support teams for users with access and identification issues. Assist with audits of network and data access to ensure user rights assignments are applied correctly and kept in appropriate scope according to technology policy.