Security Command Center Operator - Full Time at Securitas USA Corporate Services

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

28.9

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Radio Dispatch, CCTV Monitoring, Incident Reporting, Customer Service, Emergency Response, Threat Assessment, Security Patrols, Computer Literacy, Attention To Detail, Professional Communication

Industry

Security and Investigations

Description

Security Command Center Operator (Radio Dispatch) — Full Time Location: Seattle, WA Wage: $28.90/HR Available Schedule: Tuesday - Saturday * Swing (2:00pm-10:45pm) * Grave (10:00pm-6:45am) At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, help safeguard people, property, and information. We are looking for an experienced Security Command Center Operator (SCCO) to join our team in Downtown Seattle. This position is responsible for finding, researching, and assessing information that could indicate a potential concern to the client, its employees, and its interests. The ideal candidate should be able to create detailed reports of incidents using internal incident management reporting systems and assisting in the response to larger incidents that impact the client. Come Grow with Us & Apply Today! What You Can Expect * Monitor designated areas through exterior and interior cameras, promptly reponding to potential dangers. * Frequent prolonged periods of sitting, standing, and walking as needed operationally. * Conducts periodic patrols for exterior and interior client sites, sometimes in inclement weather. * Identify and investigate potential threats with minimal information/description. * Maintain and update all required tracking systems. * Log incident reports, investigation findings, shift reports, pass down logs etc. * Repond promptly and professionally to client concerns, addressing issues and providing assurance regarding security measures. * Frequent interactions with client employees and guests. * Make emergency notifications as necessary pursuant to site post orders. * Carry out specific tasks and duties of similar nature and scope as required for assigned site. What We Offer * Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options. * Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours. * Paid Family Leave - up to 12 weeks a year in accordance with State Law. * Weekly Pay! - DailyPay Access program available! * Referral Program. * Telemedicine - Virtual Medical Care. * Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More! * Free Uniforms & Paid Training. * Doggy & Kitty Daycare Discounts. * Employee Assistance Program & So Much More! Basic Requirements * Must be at least 18 years of age or older. * High School Diploma, GED, OR ability to complete the GED program within 6 months. * 2+ years of professional experience in customer service and security required. * Intermediate to advanved computer / technology skills needed. * Strong customer service skills required. * Must be able to interact with a wide range of individuals in a calm and professional manner. * Must have great attention to detail and the ability to remain alert throughout the duration of the shift. * Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation. * All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. See a different world. EOE/M/F/Vet/Disabilities Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: * Retirement plan * Employer-provided medical and dental coverage * Company-paid life insurance * Voluntary life and disability insurance * Employee assistance plan * Securitas Saves discount program * Paid holidays * Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Responsibilities

The operator is responsible for monitoring interior and exterior cameras to identify potential threats and conducting physical patrols of client sites. They must maintain detailed incident logs and coordinate emergency notifications to safeguard people and property.