22 / 07 / 2025
Security Concierge
Location: Chichester
Position: Security Concierge
Employment: Four-on Four-off working between the hours of 20:00-08:00, an average of 42 hours per week.
Salary: £12.50 per hour
Post Date: 22 / 07 / 2025

ABOUT US:

At ProFM Group, we are redefining the future of facilities management. As the UK’s number one ACS-approved contractor, we are leading the way in Security, Cleaning, and Security Systems, setting new industry benchmarks and pushing the boundaries of what’s possible.
Our people are the core of our success. We believe that every person is important, and each has the opportunity and obligation to make a difference. That’s why we don’t just offer jobs, we build careers. As an ambitious, forward-thinking organisation, we invest in our people through tailored training, career development, and industry-leading support to help them thrive.
Trusted by businesses nationwide, we deliver innovative, high-quality services that keep their people and places safe, secure, and operating at their best. But we don’t just meet industry standards, we set them. Through cutting-edge technology, smarter solutions, and an unwavering commitment to excellence, ProFM Group is transforming the facilities management landscape across the UK.
Our core virtues of Humility, Passion and People First, shape everything we do, from the services we provide to the culture we cultivate.

ABOUT THE CLIENT:

Our client provides vital support services for individuals experiencing homelessness and crisis across Chichester and Bognor Regis. They operate a network of facilities, including drop-in day centres known as Hubs, which serve as the first point of contact for those in need—offering essential services and connecting individuals with wider support networks. Their Hostels provide 24/7 accommodation and communal living spaces, while a dedicated Resource Hub delivers health, wellbeing, and counselling services to promote long-term stability and recovery.
We are currently seeking a competent and reliable Security Concierge to join their team in Chichester, helping to ensure a safe and supportive environment for both staff and service users.

REQUIREMENTS:

A valid front-line SIA Licence (Security Guarding, Door Supervision or CP)
Previous experience in a similar security role is desired but not essential; training will be provided.
Excellent communication and interpersonal skills, with the ability to handle challenging situations calmly and professionally.
Strong observational skills and attention to detail, ensuring all security protocols are followed.
A proactive and vigilant approach to security, with the ability to assess and respond to potential risks.
A professional and customer-oriented mindset, dedicated to delivering exceptional service.

Conduct Regular Welfare Checks.
Act as an out-of-hours support network with resident customers.
Carry out specific training provided by the client.
Ensuring the safety and wellbeing of Residents of the premises
Monitor and maintain the security of the premises, including conducting regular patrols.
Handle access control procedures including verifying identification
Respond promptly and effectively to all security incidents, including alarms, emergencies, and potential threats.
Taking deliveries of items
Report any suspicious activities, hazards, or violations of security protocols to the appropriate authorities.
Assist with emergency procedures and evacuation protocols, ensuring the safety of all individuals on-site.
Maintain accurate records of incidents, security checks, and any relevant information.
Collaborate with the wider security team and other departments to uphold a safe and secure environment.