Security Concierge – City of London
Pay Rate: £14.30 per hour
Hours: Monday to Friday, 07:00 – 19:00 (60 hours per week)
Benefits: Access to Perkbox – enjoy a range of perks including discounts, wellbeing support, and more

ABOUT THE ROLE

We’re seeking a professional and proactive Security Conciergeto join our prestigious site in the City of London. As the first point of contact, you’ll be the face of the building—delivering an exceptional front-of-house experience for visitors, tenants, and contractors. You’ll support day-to-day operations while maintaining a polished, welcoming environment that reflects the high standards of the site.

KEY RESPONSIBILITIES

• Front Desk Management – Oversee the reception area, answer incoming calls, and manage enquiries with professionalism and efficiency.
• Visitor & Contractor Coordination – Greet and assist visitors and contractors, issue passes, and notify hosts of arrivals.
• Post & Deliveries – Manage incoming/outgoing mail and deliveries, including courier bookings and weekly scanning of Founders’ mail.
• Administrative Support – Assist the onsite Building Manager with general administrative tasks and facilities support.
• Access Control – Operate the building’s access control system to manage staff and visitor entry, issuing digital and physical passes.
• Meeting Room Support – Assist in scheduling, bookings, and room swaps, liaising with Facilities and Executive Assistants.
• Locker Oversight – Manage the allocation and organisation of day lockers.
• Security Awareness – Monitor reception-area CCTV and escalate issues where appropriate to the Facilities or Security team.