WHO WE ARE:

Newman Event Services is a leading provider of crowd management related services within Oxfordshire and the surrounding areas. In our last 10 years of business, we have worked with Private Educational Facilities, local Council’s including Oxfordshire, Buckinghamshire and West Northamptonshire on various safety, security and crowd management projects and much more!
We take pride in supporting any scale projects and staffing needs with equal enthusiasm and dedication to delivering the best possible results.

THE ROLE:

Our new Security Contracts Manager will play a vital role in supporting our mission to become the most customer-focused and trusted security provider.
In this role, you will be dedicated to the management of security contracts. Your responsibilities will include developing and maintaining strong relationships with both new and existing clients while ensuring the delivery of exceptional security solutions that safeguard and benefit every customer.
We are seeking someone with a proven track record in security contract management, capable of building partnerships with clients, stakeholders and authorities. You will oversee the day-to-day management of ongoing contracts and take responsibility for securing new long-term opportunities.

DUTIES AND RESPONSIBILITIES:

· Develop and maintain strong customer relationships through the effective planning, delivery, and management of general security and guarding services.
· Grow the number of contracts by identifying and engaging potential clients, overseeing the full onboarding process, and transitioning them into ongoing contract management.
· Prepare detailed quotes and proposals for prospective clients and attend site visits as required. For new venues, conduct multiple visits to ensure a smooth start followed by a minimum of two scheduled visits per month, supplemented by unannounced spot checks at varying times (both daytime and nighttime).
· Provide accurate and timely information to the accounts, operations, and management team internally and to our clients to ensure payroll, invoicing, staffing, and all related processes are completed within required deadlines.
· Ensure risk assessments, health and safety policies and procedures are in place for all sites, with regular reviews carried out within agreed timeframes.
· Oversee projects to ensure they remain within planned budgets and achieve profitability.
· Submit monthly reports to the General Manager, including progress on development plans (personal and team), monthly timesheets and a detailed schedule of work (administration, site/events, hybrid/office days, weekends, etc.).
· Balance time between management duties (site/client visits), administration (office or remote), and billable hours (on-site cover). Billable hours will be monitored, with the first year treated as a trial to establish the right balance.
· Be available on-call as the first point of contact at agreed times, as outlined in your contract.
· Manage staff and employment relations in line with company policies.
· Collaborate with the team on reviewing contracts, recruitment, and rates.
· Attend and actively contribute to management meetings and submit monthly updates to the General Manager.
· Maintain professionalism when representing Newman Events, including adherence to dress code and company standards (“How we do things around here”).
· Undertake additional duties as required by the management team.
· Represent the company at networking events and industry functions, supporting or standing in for the General Manager when required.
· Build connections through professional groups and associations.
*The Company reserves the right to vary your duties and responsibilities at any time and from time to time according to the needs of the Company’s business.