Job Title: Security Engineer
Reports to: Technical Services Operations Manager
Department: Service Department
We are seeking a skilled and motivated Security Engineer to join our growing Managed Services Provider (MSP) team. In this role, you will be responsible for delivering technical security support and guidance to a diverse portfolio of clients. You will help monitor, manage, and respond to security events, implement client security controls, and provide proactive recommendations to strengthen their security posture.

KNOWLEDGE, SKILLS, AND/OR ABILITIES REQUIRED:

· 5+ years of hands-on experience in a technical cybersecurity role, preferably within an MSP or multi-client environment.
· Hands-on experience with security tools and technologies (e.g., SIEM, EDR, AV, firewalls, vulnerability scanners).
· Solid understanding of TCP/IP, networking protocols, and common attack vectors.
· Familiarity with incident response processes and log analysis.
· Knowledge of operating systems (Windows, Linux) and cloud environments (AWS, Azure, or GCP).
· Strong communication and customer service skills, especially in client-facing situations.
· Ability to manage multiple tasks and clients simultaneously in a fast-paced environment.

EDUCATIONAL/VOCATIONAL/PREVIOUS EXPERIENCE RECOMMENDATIONS:

· BA/BS, preferably in computer science or a related field.
· Industry certifications such as CompTIA Security+, CySA+, CEH, CISSP, GSEC, or equivalent.
· Experience with managed security platforms and RMM tools.
· Scripting or automation skills (e.g., PowerShell, Python) a plus.
· Understanding compliance frameworks such as PCI-DSS, HIPAA, or SOC 2.
· Competitive salary based on experience and qualifications.
· Health, vision, and dental benefits included.
· Fun working environment and culture.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In perso

· Monitor and manage security events across client environments using SIEM, EDR, and other security platforms.
· Perform vulnerability scans, analyze results, and assist clients in remediation efforts.
· Investigate, analyze, and respond to security incidents and alerts following defined incident response procedures.
· Deploy, configure, and maintain security technologies such as firewalls, endpoint protection, email security, IDS/IPS, and multi-factor authentication.
· Provide technical support for security-related inquiries and assist with troubleshooting security issues.
· Assist in the design and implementation of security best practices and policies for clients.
· Maintain documentation related to security processes, incident reports, and client-specific configurations.
· Collaborate with internal and client teams to ensure alignment with security standards and regulatory requirements (e.g., ISO 27001, NIST, GDPR, HIPAA).
· Stay current with emerging threats, vulnerabilities, and industry trends to continuously improve service offerings.