Security & Facilities Operations Associate (Leawood) at AssistRx

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

02 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security, Access Control, Emergency Preparedness, CCTV Systems, Customer Service, Microsoft Office, Communication, Attention to Detail, Discretion, Facility Operations, Incident Reporting, Team Collaboration, Adaptability, Dependability, Integrity, Professionalism

Industry

IT Services and IT Consulting

Description

Why AssistRx At AssistRx, we are committed to creating a safe, inclusive, and high-performing workplace. This role offers the opportunity to contribute directly to the security, safety, and daily operations of a growing healthcare technology organization. Position Summary The Security & Facilities Operations Associate plays a key role in maintaining a safe, secure, and well-functioning workplace at AssistRx. Reporting to the Manager of Security, this role supports daily security operations, access control, emergency preparedness, and general facility needs to protect employees, visitors, company assets, and sensitive information. This position requires strong attention to detail, sound judgment, and a service-oriented mindset. The ideal candidate is comfortable balancing security responsibilities with hands-on facility support in a professional, fast-paced corporate environment. Key ResponsibilitiesSecurity & Access Control Enforce and support established security and facility policies for employees, visitors, and vendors Issue, manage, and deactivate access badges and credentials Monitor facility access points, interior spaces, and perimeter parking areas Conduct routine interior and exterior patrols (3–4 per shift), including secured areas such as data rooms and electrical closets Maintain and operate CCTV systems, including daily system checks and video retrieval for Security Management Create, document, and submit security incident reports in a timely and professional manner Security Systems & Technology Administer access control systems (e.g., Brivo or similar), including user access changes and reporting Maintain accurate access group assignments and audit trails Assist Security Management with system reporting and data requests Emergency Response & Preparedness Serve as a first responder and point of contact during emergencies (fire alarms, medical events, severe weather, etc.) Act as Chief Warden during drills and live events when required Maintain familiarity with evacuation routes and assembly areas Assist in planning, coordinating, and executing annual emergency drills HR & Employee Support Support HR and Security Management during employee terminations, including on-site standby and escorting individuals from the premises as required Maintain discretion and confidentiality during sensitive situations Facilities & Operations Support Submit and track facility work orders through completion Assist with light maintenance tasks, conference room setup, and office equipment or furniture moves Support shipping, receiving, and inventory tasks as needed Process and distribute incoming and outgoing deliveries (UPS, FedEx, courier services) Capture employee photographs and process new-hire ID badges Customer Service & General Duties Provide professional front-line customer service to employees, visitors, and vendors Perform follow-up checks to ensure facility security and operational readiness Complete additional duties as assigned to support overall facility operations Required High School Diploma or GED Minimum 2 years of security experience preferred Experience with access control, CCTV, alarm, and fire monitoring systems Working knowledge of Microsoft Office (Word, Excel, Outlook) Strong verbal and written communication skills in English Ability to follow written and verbal instructions with accuracy Valid driver’s license Ability to pass a background check CPR/AED certification within 90 days of hire Ability to stand for extended periods and work overtime as needed Preferred Experience in corporate security or facility operations Experience managing inventory and supplies Familiarity with security management software (e.g., Brivo or similar platforms) Core Competencies & Attributes Safety & Security Focus: Demonstrates vigilance, sound judgment, and proactive risk awareness Customer Service Orientation: Maintains a professional, respectful, and helpful demeanor Dependability & Integrity: Follows policies, maintains confidentiality, and meets commitments Adaptability: Responds effectively to changing priorities and unexpected situations Team Collaboration: Works effectively with Security, HR, Facilities, and leadership teams Attention to Detail: Accurately documents incidents, maintains systems, and follows procedures Professionalism: Handles sensitive situations calmly and respectfully Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Opportunity to impact patient outcomes through data-driven healthcare technology. Collaborative and mission-driven culture that values innovation and continuous learning. Access to cutting-edge cloud technologies and modern data engineering tools. Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Responsibilities

The Security & Facilities Operations Associate is responsible for maintaining a safe and secure workplace, supporting daily security operations, and managing access control. This role also involves emergency preparedness and general facility support to protect employees and company assets.