Security Field Manager
Position: Security Field Manager
Location: Pittsburgh, PA
Schedule: Open availability - Must be available 2nd and 3rd flex shifts
Pay Rate: $42K-$52K per year

REQUIREMENTS:

• Must have at least 3 -5 years of security or related experience.
• Security or related supervisor experience preferred.
• Must be able to pass MVR to operate company vehicles.
• May need to work hours outside of normal days/shifts.
• ACT 235 (PA Armed license) certification strongly preferred.

EDUCATION AND EXPERIENCE

High School graduate (some college education is preferred).

• Minimum of 1+ years of security experience is required.
• Demonstrated skills in web searching and use of Excel and Word programs.
• Strong organizational and interpersonal skills preferred.
• Ability to multi-task in a fast-paced environment.

PRIMARY PURPOSE AND FUNCTION

The primary purpose and responsibility of a Security Field Manager includes all Rules and Regulations that of a Security Officer, in addition to, but not limited to the following:
To act as a liaison between Operations, Field Assigned Personnel, and various inner-departmental functions within the branch, to include but not be limited to: supervising personnel, fielding calls, scheduling, payroll, and billing. The Field Manager will assist with the day-to-day operational and administrative activities to ensure the branch office and field accounts are operating with maximum efficiency.

RESPONSIBILITIES

• Comply with company Code of Conduct, Policies, Procedures, and Safety Protocols and assure compliance of each by all field assigned subordinates.
• Complete site checks and document/record findings via computerized application.
• Inspect field assigned personnel to ensure Handbook Policies and Post Orders are followed.
• Inspect worksites for safety hazards and risk to security staff.
• Investigate and complete reports related to incidents and/or accidents.
• Deliver new-hire orientation, training, and on-going educational developmental programs.
• Aid in the retention of field personnel while ensuring that each staff member is treated with dignity and respect.
• Coach employees and administer disciplinary actions, as necessary at the direction of Branch Management.
• Stand post when a suitable security officer cannot be scheduled due to call offs, no-call, no-show, vacations, holidays, etc., but never to exceed more than fifty percent (50%) of time in any given workweek.
• Respond to any/all communications regarding call-off or no-show in accordance with Company policy.
• Communicate with field officers regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure effective delivery of services.
• Prepare, discuss, and implement disciplinary notices and corrective actions.
• Participate in recruiting, interviewing, and hiring of potential security officers.
• Conduct and/or assist with new hire on-boarding, training and deployment of personnel.
• Supervise field officers to ensure that service expectations are being met through regular contact with applicable project managers, site supervisors, site leads, security officers, and clients.
• Evaluate service quality, inspect posts, and initiate corrective action in a timely manner.
• Participate in security officer performance reviews. Make recommendations for placement of personnel.
• Meet with operations management for status updates and to address actual or potential problems; provide support during client start-ups; provide input to security planning, assessments and surveys; review post orders and communicate requirements and changes to affected personnel.
• Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures.
• Ensure that subordinate staff members and field assigned personnel understand and comply with applicable laws, rules, regulations, policies, and procedures.
• Perform tasks and/or additional duties as required or requested by Company.