Overview: To provide a safe and secure environment for patients, visitors and staff. Responsibilities: PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)

• Responds to all emergency calls, and provides security escorts.
• Aides individuals needing assistance.
• Completes all reports and daily activity log.
• Dispatches other security personnel, as needed.
• Monitors CCTV and alarm systems.
• Provides internal and external patrols of the facility, by checking all areas of the hospitals and campuses.
• Remains at post through scheduled shifts.
• Locks and unlocks specified areas daily.

Qualifications: JOB SPECIFICATIONS(Minimum Requirements)

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent customer service skills and a positive attitude.
• Must possess a valid driver’s license issued by the employee’s state of residence, and have and maintain an acceptable driving record.
• Knowledgeable in the laws of the State of Indiana.
• Knowledge of policies and procedures of the hospital and the security department.
• Requires crisis intervention training to handle hostile behaviors and patient restraint training.
• Demonstrated oral and written communication skills.
• Ability to communicate over a radio and telephone.
• Ability to work independently and in a team environment.
• Ability to make quick decisions and handle situations with good judgment and common sense.
• Ability to recognize safety hazards and take corrective action, when necessary.
• Ability to remain calm in the presence danger, consistent with controlling violent and hostile behaviors.

EDUCATION

• High School Diploma/GED Equivalent Required
• Prior law enforcement or security experience is preferred.
• 1 Customer Care/Support Required
• Security Preferred
• Public Admin./Gov’t/Defense - Police and Sheriff’s Patrol Officer Preferred

• Responds to all emergency calls, and provides security escorts.
• Aides individuals needing assistance.
• Completes all reports and daily activity log.
• Dispatches other security personnel, as needed.
• Monitors CCTV and alarm systems.
• Provides internal and external patrols of the facility, by checking all areas of the hospitals and campuses.
• Remains at post through scheduled shifts.
• Locks and unlocks specified areas daily