Security Guard (Overnight) at Chetola Mountain Resort

Blowing Rock, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Security, Communication, Conflict Resolution, Observational Skills, Dependability, Team Player

Industry

Hospitality

Description

Description ABOUT CHETOLA RESORT For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. THE ROLE Chetola Resort is seeking a professional and reliable Overnight Security Guard (10 PM – 6 AM) to ensure the safety, security, and peace of mind of our guests, employees, and property during the late evening and overnight hours. This role plays a vital part in upholding our resort’s reputation as a safe, welcoming environment for all who visit and work here. As the first in-person point of contact for many guests arriving late at night, you set the tone for their stay. Whether offering a friendly greeting, assisting with directions, or providing reassurance after a long journey, you ensure that every guest feels cared for and at home from the moment they arrive. WHAT YOU’LL DO Guest Welcome & Support Serve as the first in-person welcome for arrivals, greeting every guest with warmth and professionalism Provide directions, answer questions, and offer assistance to ensure a smooth arrival experience Respond to guest concerns or issues with professionalism and discretion Maintain a calm, approachable presence that reassures guests and staff alike Safety & Security Oversight Patrol all resort grounds, parking areas, and facilities Monitor entrances, exits, and restricted areas to maintain a secure environment Conduct regular checks of doors, windows, and public spaces to ensure safety Respond promptly to alarms, disturbances, or unusual activity Operations & Reporting Document guest interactions, incidents, and activity in detailed reports Communicate effectively with management and emergency services when required Assist with emergency response procedures, including evacuations and medical calls Enforce resort policies in a respectful and guest-centered manner Requirements ABOUT YOU Friendly, approachable, and guest-focused—you enjoy making people feel welcome and safe Calm under pressure, able to respond thoughtfully to both routine and urgent situations Dependable and attentive, with strong observational skills and a sense of responsibility A team player who takes pride in representing the resort with professionalism and care REQUIREMENTS Ability to stay alert and focused during overnight hours (10 PM – 6 AM); able to work overnight shift at least 3 times per week Prior experience in customer service, hospitality, or security preferred Strong communication and conflict-resolution skills Must be physically able to walk, stand, and patrol for extended periods Availability to work overnights, including weekends and holidays WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive hourly wage Benefits offered for eligible employees who work more than 30 hours per week, including health, dental, vision, supplemental benefits, PTO, and on-property perks Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

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Responsibilities

The Overnight Security Guard is responsible for ensuring the safety and security of guests, employees, and property during late evening and overnight hours. This includes patrolling the resort, monitoring entrances, and responding to guest concerns.