Security Manager at Accor

, An Giang Province, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Management, Crisis Management, Strategic Planning, Risk Assessment, CCTV Monitoring, Access Control, Emergency Protocols, Leadership, Team Mentoring, ISO Standards Compliance, Law Enforcement Liaison, Fire Safety, Incident Handling, Communication, Interpersonal Skills, Detail-oriented

Industry

Hospitality

Description

Company Description Located on the pristine shores of Phu Quoc Island, Rixos Phu Quoc is a luxury beachfront resort that brings the renowned Rixos all-inclusive hospitality experience to one of Vietnam’s most beautiful destinations. Combining world-class service, refined design, and vibrant lifestyle experiences, the resort offers guests an exceptional escape with premium accommodations, diverse culinary concepts, wellness facilities, and immersive entertainment. As part of the globally recognized Rixos Hotels & Resorts, our team is dedicated to delivering outstanding guest experiences while fostering a dynamic and inspiring work environment. At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality. Job Description Lead and manage the entire Security Department Develop and enforce hotel security policies, procedures, and emergency protocols Ensure compliance with ISO standards (ISO 9001, 14001, 22000, 10002) and local regulations Supervise, train, and mentor Security Supervisors, Team Leaders, and staff Liaise with local authorities, law enforcement, and emergency services Monitor CCTV, access control, and visitor management systems Conduct regular risk assessments, fire drills, and preventive maintenance of security systems Handle guest complaints, incidents, and crisis situations professionally Oversee Lost & Found procedures and maintain security records Coordinate with other departments to maintain a safe environment for guests and employees Lead security initiatives during hotel openings and special events Qualifications University degree in Security, Law Enforcement, or related field Minimum 5 years in a senior security role in a 5-star hotel or similar environment Strong leadership, strategic planning, and crisis management skills Excellent communication and interpersonal abilities Proactive, detail-oriented, and committed to excellence in guest service Additional Information What We’re Looking For A proactive leader with strong integrity and professionalism Someone who thrives in a fast-paced hospitality environment A team player who values collaboration and guest satisfaction A professional committed to continuous improvement and service excellence Job-Category: Security Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Security Manager will lead and manage the entire security department, ensuring compliance with ISO standards and local regulations. They are responsible for developing security policies, overseeing emergency protocols, and coordinating with local authorities to maintain a safe environment.