Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you’re starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

• Maintains the highest level of personal and professional integrity and fairness while ensuring all supervisor and officer performance is conducted with the requisite level of integrity and professionalism.
• Ensures that supervisors and officers maintain an exceptional level of customer service, kindness, and compassion with regard to their interactions with LRH patients, visitors, and staff.
• Ensures that supervisors and officers are in compliance with minimum security officer/supervisor standards while mentoring and coaching them to facilitate their exceeding minimum standards
• Oversees the orientation of new employees, assesses the ongoing competence of all employees and conducts performance appraisals.
• Assists the Director of Security with the generation, review, and updates of security policies, procedures, and standards of work.
• Reviews supervisors’ and officers’ administrative work products, corrects and modifies where necessary, and ensures security administrative products are accurate, timely, and of the highest quality.
• Assists the Director of Security with the establishment of department goals, objectives, and strategies; attends system management meetings and other system-wide meetings as the security department leadership representative in the absence of the Director of Security.
• Continually assesses overall department performance and seeks out new and innovative ways to facilitate its improvement.
• Responds to and resolves difficult and sensitive customer and/or staff complaints, conflicts, and allegations.
• Assumes the overall management and oversight of the security department in the absence of the Director of Security