Security Manager at Spooky Nook Sports Inc

Manheim, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Management, Emergency Response, Team Leadership, Policy Development, Relationship Building, Training and Development, Investigation Skills, Communication Skills, Problem Solving, Physical Security, Customer Service, Interpersonal Skills, Time Management, Integrity, Initiative, Dependability

Industry

Hospitality

Description

Description The Security Manager will be the primary contact for Spooky Nook Sports Manheim’s safety and security policies, procedures, and operations. This will include overseeing security staff operations, ensuring compliance to policy and procedures and emergency operations responses, building relationships with local law enforcement, and ensuring safety and security of all employees, guests, customers, and stakeholders. NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: PA State Police criminal history record, PA Child Abuse Clearance, and FBI Fingerprint-based criminal history clearance. If you do not already have these, please follow this link to begin the process of obtaining your clearances: . We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a full-time team member of the Nook, you will enjoy: Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. Affordable and comprehensive Medical, Dental, and Vision benefits Competitive PTO package Paid holidays 401k program 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child watch (3-hour increments) Discounts on academy team programs, birthday parties, personal training, event space rental, and more! Local business discounts Essential Job Functions Manage development of the Manheim Security team Schedule security staff and facilitate the recruitment process for new employees within the security department Attend weekly operational meetings Professionally develop security team members and ensure they are properly trained Update and enhance the current policy and procedures and emergency operations plan Develop and manage the relationships with local law enforcement agencies Respond to, and be the point of contact for, medical emergencies, fire alarms, altercations, and other response events Assist with investigations in a wide variety of topics including employee relations, guest complaints, and injuries Conduct physical inspections of property to ensure building remains secured at all times Manage security related systems including security cameras, access point permissions, and two-way radios Assist in providing training in the areas of active assailant, stop the bleed, CPR, etc. Develop and maintain collaborative relationships with guests, community stakeholders, organizations, partners and volunteers Distribute appropriate information to employees and guests related to security for special events, tournaments, etc. Provide onsite support for Spooky Nook Sports tournaments Serve on departmental task groups Stay informed of sport and recreation industry trends and happenings and react accordingly to keep Spooky Nook Sports safe and secure All other duties as assigned Requirements Basic Qualifications PISGS, OPOTA, PATH, OCAT, or similar certificates Bachelor’s Degree in relevant field (i.e. Criminal Justice, Business, Emergency Management, education, etc.) An accumulation of at least 10 years of experience in security, law enforcement, or emergency management 21 years of age or older Dependable transportation to and from work Must have a valid Driver’s License Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that includes evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications At least 5 years of experience in a senior management role with multiple direct reports ACT 235 Certification preffered Ability to visit sites and build relationships with community organizations Knowledge of operations for large, banquets, trade shows, corporate meetings, and youth travel sports Demonstrated ability to lead and inspire a team Passionate about guest service and advocacy Thorough knowledge of sales principles, brand, product, and service management High level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry Highly dependable with a history of consistent attendance and punctuality Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Demeanor to remain calm in tense or stressful situations Initiative to work efficiently with minimal supervision Working Conditions Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. The team member is occasionally required to work outside where he or she will be subject to environmental conditions. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, sitting and standing. The team member will be frequently required to bend, reach with hands and arms, lift, push, pull, talk, hear, smell, stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 50 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Work schedule: The work schedule fluctuates to including evenings, weekends, and holidays.

Responsibilities

The Security Manager will oversee security staff operations and ensure compliance with safety policies and procedures. They will also manage relationships with local law enforcement and respond to emergencies.