Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Security Manager – Surveillance and Government Relations to join our Security team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

• Overseeing all surveillance-related operations, including daily management of the Security Control Room, CCTV monitoring, incident response coordination, and reporting.
• Ensuring surveillance activities are compliant with local laws, internal policies, and international best practices.
• Training, managing, and evaluating surveillance staff to maintain high performance and adherence to professional standards.
• Maintaining oversight of incident logs, control room dispatch protocols, and emergency alert systems to ensure operational readiness and accuracy.
• Managing working relationships with key government entities, including Police, Civil Defence, Abu Dhabi Events Management & Security Committee, and other government security agencies.
• Liaison during inspections, investigations, and audits conducted by external authorities. Security Department Page 2 of 2
• Supporting internal investigations related to security incidents, and preparing formal reports and case files for submission to management and if and when needed to law enforcement or legal team. Collaborate with the Security Systems Manager and team to ensure the functionality and integrity of the surveillance system and other supporting security systems within the control room.
• Coordinating with other Security Managers to support wider departmental objectives and ensure seamless integration across all operational areas.
• Preparing periodic reports and incident summaries for internal use and external authorities, as required