Security Manager at THUNDERBIRD CASINO

Norman, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Decision Making, Supervision, Hiring, Training, Budget Management, Compliance, Investigation, Safety Management, Interpersonal Skills, Communication Skills, Conflict Resolution, Data Collection, Report Presentation, Flexibility, Confidentiality

Industry

Entertainment Providers

Description

Job Details Job Location: Norman - Norman, OK 73026 Position Type: Full Time Job Shift: Any Job Title: Security Manager Department: Security Reports To: General Manager FLSA Status: Exempt Date: September 2022 Position Summary Responsible for the successful overall daily operations of the security department, in accordance with existing casino policies/procedures, SOP’s, MIC’s, TIC’s as well as guidelines set forth by the General Manager. The Security Manager will be responsible for ensuring the Security department and staff is in compliance with State/Federal/Tribal policy and procedures, regulations, and laws. Essential Functions of the Position Ensures Thunderbird quality customer service and cheerful atmosphere is maintained in your department Make good and proper decisions that reflect positively on you and the Casino Performs all supervisory responsibilities associated with security Manage and supervise department employees and schedules Ensure payroll is completed in a timely manner Responsible for hiring, training, counseling and disciplining employees as needed Maintains departmental budget and obtains approval for purchases Maintain departmental inventory and supplies Maintain Key Watcher system and work with Compliance on reporting Make suggestions and recommendations, as appropriate, for the internal security of operations and departments Ensure the quality of operations and enforce performance standards in the department Maintain proper compliance at all times, including Title 31 training Operate in accordance with existing policies/procedures Implement a strategy for the protection of life and property of the casino Authorizes security clearance and/or access to sensitive areas and the department Complete investigations conducted by the security department as needed Assist guests and direct them to safe areas in times of emergencies Responsible planning and conducting safety committee meetings Routinely tours and inspects the casino and property identifying potential safety hazards and reports to the appropriate person for resolution Establish and maintain an effective working relationship with management, staff and co-workers Maintain a pleasant and professional attitude Remain current on all training required within the department and the casino Maintain high levels of confidentiality at all time to protect employees and the organization Other duties as assigned or requested by management Job Knowledge, Skills and Abilities Knowledgeable of Federal/state/Tribal Employment laws and regulations. Knowledge of the operation of a variety of computer software, including word processing, and spreadsheet applications. Knowledge and experience with budget preparation and a variety of financial reports. Knowledge of general management principles and practices. Excellent interpersonal, communication, facilitation, conflict and mediation skills. Ability to research, collect data and present reports. Ability to establish and maintain effective working relationships with individuals at all levels of the organization, as well as members of the community. Ability to handle multiple tasks simultaneously; skill in working in an environment subject to constant interruptions and quickly changing priorities; ability to prioritize. Ability to comprehend and explain applicable policies, procedures, laws, codes and regulations. Ability to function in a professional manner during high stress situations. Ability to take direction and make changes as directed. Ability to train, instruct and supervise a variety of employees at all levels. Excellent interpersonal and communication skills to maintain effective working relationships with staff, vendors, Board members, and the public, both in person and through phone, e-mail and written correspondence. Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment. Supervisory Responsibilities Direct supervisory responsibilities for the Security Department. Physical Demands Required to walk, stand, sit and move about the property for long periods of time. Ability to lift and/or move up to 50 pounds. Work Environment Indoor/Outdoor; exposure to external environmental conditions. Exposure to smoking and secondhand smoke. Must be able to work nights, weekends and holidays and 40-45 hours per week. Noise level can range from minimal to intense. Qualifications Minimum Qualifications Associates degree in management (or equivalent combination of education and experience combined). Three to five (3-5) years management/supervisor experience required. One (1) years casino experience preferred. One (1) year security experience preferred. CLEET Certification may be required. Must possess a valid driver’s license. Must be able to a drug screen. Must be able to pass a background check and obtain a key gaming license. Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer. The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legislation. Benefits for full time team members: Employer paid Medical with Blue Cross and Blue Shield Employer paid Dental with Delta Dental of Oklahoma Employer paid Vision with VSP Paid Time Off Employer paid Life Insurance

Responsibilities

The Security Manager is responsible for the daily operations of the security department, ensuring compliance with policies and regulations. They manage staff, oversee hiring and training, and maintain departmental budgets and safety protocols.