Security Monitoring & Dispatch Analyst/Patrol Officer at USPI

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

26.5

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Camera Monitoring, Dispatch, Video Intercom Calls, Security Video Reviews, Incident Reporting, Security Technology, Communications, Access Control, Emergency Response, Decision Making, Coordination, Troubleshooting, Security Protocols

Industry

Description

This is an in office position. Must live in the Pittsburgh, PA area. Black Knight Security is accepting applications for a Security Monitoring & Dispatch Analyst/Patrol Officer! Do you excel at security and communications technologies? Come join the Black Knight Security Team! Black Knight Security is a leading provider of comprehensive security solutions, dedicated to safeguarding our clients' assets and ensuring a secure environment. We are currently seeking a highly skilled and motivated Security Monitoring & Dispatch Analyst/Patrol Officer to join our dynamic team. Multiple evening & overnight openings Pay Rate: $26.50/hr Job Description: * Security Camera Monitoring: * Utilize advanced security camera systems to monitor and analyze live feeds for any suspicious activities or potential security threats. * Respond promptly to alarms and alerts generated by the security cameras, taking appropriate actions as needed. * Dispatch Mobile Patrol Officers: * Coordinate and dispatch Mobile Security Specialists to respond to security incidents or alarms identified through camera monitoring. * Communicate effectively with mobile patrol units to ensure timely and appropriate responses to incidents. * Video Intercom Calls: * Initiate video intercom calls from various access points, verifying the identity of individuals and granting access to authorized personnel. * Act as the first point of contact for visitors, providing guidance and assistance as required. * Security Video Reviews: * Conduct detailed reviews of recorded security footage to investigate incidents, identify potential security breaches, and gather evidence. * Collaborate with law enforcement and internal teams to provide video evidence for investigations. * Incident Reporting: * Prepare accurate and timely incident reports detailing security events, actions taken, and recommendations for improvement. * Maintain comprehensive records of security incidents and responses. Company Benefits: * Free parking * Medical, dental, and vision insurance * Retirement savings * Paid time off (PTO) and paid holidays Qualifications: * 2-years experience in security/computer or technology experience * Proven experience as a Security Monitoring & Dispatch Analyst/Patrol Officer or in a similar role. * Must have a driver's license with a clean driving record. * Proficiency in operating and troubleshooting security camera systems and related technology. * Strong communication and interpersonal skills to effectively coordinate with mobile patrol officers and other team members. * Knowledge of security protocols, emergency response procedures, and incident reporting. * Ability to multitask and make quick, sound decisions in high-pressure situations. * Familiarity with video intercom systems and access control procedures. Education and Certifications: * Bachelor's degree in a related field or equivalent work experience. * Relevant certifications in security operations and surveillance are a plus.

Responsibilities

The role involves monitoring live security camera feeds, responding to alarms, and dispatching mobile patrol officers to incidents. Responsibilities also include managing video intercom calls, reviewing recorded footage for investigations, and preparing detailed incident reports.