Security Officer at Chinook Winds Casino Resort

, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Oriented, Enthusiastic, Interpersonal, Supervision, First Aid, CPR, Investigation, Report Writing, Problem Solving, Time Management, Teamwork, Security Procedures, Alarm System Knowledge, Conflict Resolution, Physical Restraint

Industry

Gambling Facilities and Casinos

Description

Description Position Summary To ensure the security of Chinooks Winds customers, staff, facilities & assets are protected. Essential Functions Monitors Chinook Winds facility, property, and money handling areas, to ensure the security of customers, staff, and assets of Chinook Winds during assigned shift. Crime detection, prevention and suppression through investigation of suspicious circumstances and the elimination of the opportunity to commit crime; apprehension of offenders. Will often be assigned to complete thorough investigations and detail-oriented reports regarding criminal and non-criminal incidents utilizing standard computer programs. Delivers fills/credits from Cage to gaming stations and escorts all chips and cash transfers. Maintains working knowledge of all Chinook Winds promotions, events, and services. Investigates complaints/concerns from guests/employees. Analyzes situation, resolves ensuring compliance with Chinook Winds policies and procedures. Occasionally must physically subdue, restrain and remove customers or employees. Performs all duties according to Chinook Winds & the Security Departments customer service standards. May be required to assist guests with jumpstarting vehicles and changing tires. Monitors & maintains general knowledge of alarm system and reports any irregularities. Will provide input or recommendations for improvements/changes in program processes or services. Will participate in other department projects as directed. Transports Chinook Winds’ staff for drug tests. Must be able to work in a crowded environment. Will be required to remove and reinstall cash boxes and use handheld scanners for up to 8 hours per shift. Will be required to sort and separate VLT boxes according to type. Will be required to operate a battery powered casino cart used to transport carts containing VLT boxes. Works with local police, fire and emergency medical teams as necessary. Maintains and controls access to restricted areas. Checks ID’s for possible underage guests. Performs First Aid, CPR and uses the AED as required. Assists in locating lost property and files reports for lost and found property. Performs an abundance of additional duties as directed or deemed necessary. Will occasionally be required to work overtime, including extended shifts, additional days, holidays and special events. Performs all duties in accordance with Chinook Winds Casino Resort customer service standards Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services. Provides input or recommendations for improvements and changes in processes or services. All other duties as assigned. Requirements Position Qualifications WORKERS IN THIS POSITION MUST BE 21 YEARS OR OLDER Competency Statements Communication Skills- Ability to communicate effectively with others verbally. Customer Oriented- Ability to take care of the customers’ needs while following company procedures. Enthusiastic- Ability to bring positive energy to the performance of a task. Interpersonal - Ability to get along well with a variety of personalities and individuals. Supervision-Ability work independently with minimum supervision and be able to follow detailed security procedures. Education High school diploma or GED. Experience 1 year of customer service experience preferred. 6 months gaming security, security, military, or law enforcement experience preferred. Computer Skills Microsoft Office beginner level including Word, Excel, and Outlook. Certificates & Licenses Siletz Tribal Gaming License. Valid Driver’s License, or ability to obtain Valid Oregon Driver’s License within 90 days of hire. CPR Certified within 1 month of employment. Other Requirements Flexibility to handle changing priorities and schedules and have excellent time management skills. Must have excellent written and oral communication skills and experience working in a team environment. Physical Demands Stand Constantly Walk Frequently Sit Frequently Handling/Fingering Constantly Reach Outward Constantly Reach Above Shoulder Occasionally Climb Occasionally Crawl Occasionally Squat or Kneel Occasionally Bend Frequently Lift/Carry 10 lbs or less Frequently 11-20 lbs Frequently 21-50 lbs Occasionally 51-100 lbs Occasionally Over 100 lbs Not Applicable Push/Pull 12 lbs or less Frequently 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Other Physical Requirements Vision: Near and Far Sense of Sound Work Environment Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects. Working Conditions Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.

Responsibilities

The Security Officer is responsible for ensuring the safety and security of customers, staff, and assets at Chinook Winds. This includes monitoring the facility, investigating incidents, and maintaining compliance with security protocols.