Security Officer at Congreso De Latinos Uni

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

22.56

Posted On

26 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patrolling, Surveillance Monitoring, Incident Reporting, Customer Service, First Aid, Public Safety Codes, Bilingual Spanish/English, Office 365, Trauma Informed Care, Conflict Resolution, Access Control, Emergency Coordination

Industry

Non-profit Organizations

Description

Position Summary The Security Guard is responsible for guarding, patrolling, and monitoring premises to avoid theft, violence and the infraction of rules.  This position provides customer service and safeguards the assets and people within the premises and campus of the agency.  This position reports to the Manger of Security. This is an onsite position. The Security Guard applies the principles of the organization’s signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency’s mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. * RepresentsCongreso’s mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. * Greetsandwelcomesemployees,clientsand guests.  * Patrolsthe building and surrounding areas to prevent and detect signs of intrusion.  * Ensures the security of gates,doorsand windows.  * Monitors security cameras on a regular basis.  * Monitors and authorizes the entrance and departure of employees, visitors, and staff.  * Writes incident reports related to irregularities such as property damage, theft, entrance of unauthorizedpersonneland unusual occurrences.  * Contactspolice and fire departmentsregardingemergency situations.  * Conducts walking tours of premises on a routine basis.  * Informs personnel when a violation of policy occurs.  * Receivesandtrackspackages,entersitems intoa log, ensuring they reach theappropriate destinationor make facilities aware to distribute.  * Is available to answer client questions and providesinformationregardingclientresources.  * Answerscalls, takesmessages, redirectcalls to different staff or programsand organizes mailin the absence oftheOperations Administrative Coordinator.  * Demonstratedknowledgeof relevant public safety codes and security procedures.  * Givesfull attention to their environment,bothinteriorand exterior.  * Demonstrates knowledgeof basic first aid procedures.  * Position isconsideredan Essential Employee and reports to work on days whenEssential Employeesare required tocome to work.   Competencies (Knowledge, Skills, and Abilities) All Staff Competencies * Basic understanding of Congreso’s mission, values,DEI&B vision, Mission2Impact, Primary Client Model,programs,and services. * Demonstrates knowledge and understanding of the community needsand demographics. * Ability tounderstand,acknowledge, and assessclientneedstoprovideatimely,trauma informedapproachin service. * Ensures theappropriate handlingof sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. * Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. * Attends all Congreso trainings and in-services asrequired, including relevant professional groups tomaintainprofessional, requisite knowledge and licensure. * Attends,participates, andfacilitatesrelevant staff meetings to promote communication and execution of goals. * Ability to effectively use standard office equipment, including a variety of common software programssuch as Office365, UNIDAD, andothercustomized databases. * Follows through on assignments,worksin a timely manner, within established deadlines,andcompletes special projects specific to the function of the department, as neededorasdirected bysupervisor. * Demonstratesabilityto work independently and collaborativelywith diverse groups, in a compassionate,courteous, and respectful mannerthat fostersaninclusive environment. * Strong written and verbal communication skillsincluding effective and respectful communicationwith individuals and groups. * Bilingual(Spanish/English)verbal skills required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma or GED/HISET preferred; experience in lieu of education considered. Minimum Experience: 1-3 years’ experience required. 5 years’ experience if in lieu of education. Certification/License: +40-hour Domestic Violence training certificate from an approved PCADV training program required and may be completed post hire. Mandated Reporter training certificate required and may be completed post hire. Valid driver’s license required. Security Guard certification a plus.

Responsibilities

The Security Officer is responsible for patrolling premises, monitoring security cameras, and controlling access to prevent theft and violence. They also provide customer service to clients and guests while documenting irregularities through detailed incident reports.