Security Officer / Dual Security Supervisor at Playtime Casino
Wasaga Beach, ON L9Z 1T7, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Sep, 25

Salary

22.02

Posted On

26 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Gateway, Entertainment, Gaming, Customer Experience

Industry

Hospitality

Description

GET TO KNOW GATEWAY

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Responsibilities
  • Supervises and manages team performance while participating in security activities
  • Oversees training, coaching, human resources, safety and recruitment needs of the team
  • Monitors floor traffic: watches for suspicious activity, communicates with management and surveillance
  • Provides excellent customer service by greeting customers, answering questions, and providing solutions
  • Escorts individuals within the facility and parking lot(s); may provide first aid; conducts interviews and investigations; writes reports
  • Comply with all applicable laws, policies and procedures
  • Keep work areas clean and free of safety hazards, debris and litter.
  • Perform all job duties in a safe and responsible manner.
  • Adhere to departmental quality standards.
  • Perform other related and compatible duties as assigned.
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