BAND 3 - £13.13 PER HOUR MONDAY – FRIDAY, SATURDAYS AND NIGHTS £17.73, SUNDAYS £22.19

The Enhanced Care Safety Officer (ECSO) is a vital role supporting the delivery of safe, high-quality, one-to-one or enhanced care for patients requiring increased observation due to mental health, cognitive, or behavioural challenges.
You will work as part of the Enhanced Care and Security teams across the Trust to maintain safety, dignity, and a therapeutic environment for patients and staff.
This is a challenging but rewarding role where no two days are the same. We’re looking for people who are kind, caring and compassionate, emotionally resilient, physically capable, and able to work calmly in high-pressure situations. In return, you’ll be making a meaningful difference to vulnerable patients every day.

· Respond to incidents involving distressed or challenging patients with professionalism and empathy.
· Provide therapeutic engagement, de-escalation support, and maintain a calm, reassuring presence.
· Carry out enhanced observations (Level 3 or 4) and ensure the safety of patients, visitors, and staff.
· Conduct dynamic risk assessments and escalate concerns appropriately.
· Accurately document observations, interventions, and incidents.
· Collaborate with nurses, security, and mental health professionals as part of the multidisciplinary team.
· Use radios, body-worn cameras, and adhere to Trust policies on confidentiality and safety.