Security Officer - Hilton Atlanta and Towers at Hilton Hotels & Resorts

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

18.5

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Safety Risk Identification, Security Risk Identification, Emergency Response, Fire Response, Medical Emergency Response, Incident Investigation, Report Writing, Documentation Accuracy, Guest Inquiry Resolution, Hospitality, Integrity, Leadership, Ownership, Urgency

Industry

Hospitality

Description

Hilton Atlanta and Towers is seeking a full-time Security Officer to join their team! Hilton Atlanta, in Downtown Atlanta, near I-75, and within six blocks of attractions, including Centennial Olympic Park and the Georgia Aquarium has 1,249 rooms and suites, 131,730 square feet of meeting space, including three ballrooms, two terraces, and 51 meeting rooms. Ideal candidates for this position will have a passion for excellent customer service and teamwork and has full flexibility with schedules. Previous hotel security experience or military experience is a plus but not mandatory. Shift Pattern: Open availability, over primarily AM shifts, 7:00AM-3:30PM, weekdays/weekends/holidays as needed. Pay Rate: $18.50 per hour The Benefits – We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage available - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

The Security Officer is responsible for ensuring the safety of guests and team members and securing the hotel property by patrolling the interior and perimeter to observe and identify potential risks. This includes responding to emergency situations like fires or medical incidents, initiating preliminary investigations, writing reports, and resolving guest inquiries efficiently.