QUALIFICATIONS AND SKILLS:

• Demonstrate a passion for people and nature
• Minimum of High school diploma or GED, required
• Two years professional safety or security experience, preferred
• Technical knowledge: Familiarity with different types of security equipment, including cameras, fire panels, access systems preferred. Knowledge of Amino Plus, Linear, Guard, Pro-Watch and/or other similar systems, a plus
• Two years professional A/V experience, a plus
• Valid driver’s license
• Current CPR, AED & First Aid Training certificate preferred or be able to certify within one year of start date
• Proficient use of Microsoft 365 products, specifically Teams, Outlook (email and calendar), Word, Excel, SharePoint, and OneDrive, preferred
• A positive attitude, willingness to learn, and ability to participate within a multi-disciplinary team

PHYSICAL REQUIREMENTS

Must be able to perform with or without reasonable accommodations:

• Work in various settings to include inside an office and outside patrolling the grounds by foot
• Perform tasks in all weather conditions, temperatures may range from 35-100F
• Walk and work on wet, uneven, slippery terrain, irregular stairs and landscaped areas
• Ability to walk, kneel, bend, stoop and crouch
• Ability to stand for extended periods of time
• Ability to lift up to 50 lbs.
• This position involves frequent walking, both inside and outside

QUALIFIED APPLICANTS SHOULD SUBMIT THEIR RESUME, COVER LETTER HIGHLIGHTING KEY RELEVANT EXPERIENCES, AND 3 PROFESSIONAL REFERENCES. APPLICATION MATERIAL WILL BEGIN BEING REVIEWED ON MAY 5, 2025, AND CONTINUE UNTIL THE POSITION IS FILLED.

Holden Forests & Gardens is an equal opportunity employer and values an authentic sense of belonging at all levels of the organization, including staff, volunteers, Board of Directors, and visitors. HF&G believes that working toward an equitable culture that values all perspectives enriches the work environment, helping achieve our goal to build a greener and healthier Northeast Ohio. We are working to create and sustain a supportive environment and sense of belonging for people of all backgrounds. HF&G promotes an equitable approach in its hiring, retention, and promotion; in Board recruitment efforts; and in community partnerships and programming.

Key Responsibilities of the Security Officer position include but are not limited to:

• Provide a safe, customer-service oriented environment at the Cleveland Botanical Garden for all guests and staff
• Become familiar with HF&G’s Disaster Preparedness & Emergency Response Plan and execute the plan when necessary
• Maintain the safety of visitors, employees and property at the Garden while enforcing Garden rules and regulations through regular patrols
• Providing information and assistance to visitors in a pleasant, professional manner
• Work closely with Guest Services to provide the best information and service to visitors
• Prepare accurate and clear reports of accidents, illness, theft, vandalism or any other unusual occurrence
• Monitor security systems and operations including, but not limited to security cameras, monitors, software, and parking
• Control traffic whenever needed
• Perform security rounds for building, parking garage, and grounds, securing public and staff areas
• Provide assistance during regular hours of operation, special events, and private after-hours rentals
• Enforce the security procedures and policies for the Cleveland Botanical Garden
• Provide first response for emergencies
• Operate and monitor parking garage, security, and parking equipment
• Collaborate with other departments to provide exemplary guest service to all visitors, volunteers, and staff
• Communicate with and assist visitors, members, and employees at every level of the organization in a positive, professional manner
• Ability to work flexible schedule, including weekends, during either first or second shift, evening events, and holidays