Security Officer at IHG Career

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patrolling, CCTV Monitoring, Emergency Response, Conflict Resolution, First Aid, CPR, Defibrillator Operation, MS Office, Guest Relations, Security Systems Management

Industry

Hospitality

Description

Join Our Team as Security Officer at Holiday Inn Kuala Lumpur Bangsar! About Us Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar – a gateway to key attractions around Kuala Lumpur. Designed with the modern traveler in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness center. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss-free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events. Do you see yourself as a Security Officer with Holiday Inn Kuala Lumpur Bangsar? We are seeking a passionate Security Officer who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments. Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. Your day to day Every day is different, but you’ll mostly be: * Patrol all areas of the property; assist guests with room access. * Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. * Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. * Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. * Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. * Follow all company policies and procedures; report accidents, injuries, and inform unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. * Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. * Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. * Ensure no undesirables loiter in or around the hotel premises. * Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed. * Engage in staff bag checks as directed by Human Resources. What we need from you For you to be the ideal candidate, you should have the following: * High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. * Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. * Familiar with various security systems. * Must have updated certifications on First Aid, CPR and Defibrillator certification. * Fluent in English and Bahasa Malaysia What we offer In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Responsibilities

The Security Officer is responsible for patrolling the property, monitoring security systems, and ensuring the safety of guests and employees. They handle emergency situations, manage unauthorized persons, and maintain a professional environment according to company standards.