KNOWLEDGE AND SKILLS REQUIRED :

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions. Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials. Ability to actively listen and communicate effectively through clear speech, and hearing
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others
• Computer literacy with ability to use basic hospital/security applications and information management systems required
• Good critical thinking skills, and ability to set and quickly reset priorities
• Able to work and train in an environment with occurring periods of crisis and stress
• Ability to recognize faces
• Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees
• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related problems
• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change
• Exceptional customer service skills and the ability to diplomatically handle stressful situations
• Basic computer skills including, but not limited to, Windows, Word and Excel

KNOWLEDGE AND EXPERIENCE PREFERRED:

• Knowledge of Access Control and CCTV systems
• Understanding of Emergency Management principles

EDUCATION AND EXPERIENCE REQUIRED :

• High School Grad or Equiv / 0 years experience

LICENSURE, CERTIFICATION OR REGISTRATION Required:

• International Association for Healthcare Security and Safety
• Florida Driver’s License

The Security Officer II performs security service duties through professional and positive interaction with the public, patients, employees and administrators. Responds to a variety of calls; provides assistance in emergency and non-emergency situations. Investigates and documents (both electronically and written) safety hazards, incidents and criminal activities. Patrols designated areas to ensure the protection of the public, patients, employees and property of AdventHealth. Is accountable to the department’s chain of command for initiative, judgment and general competence exhibited in the performance of assignments, calls for service, and day-to-day general duties. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Position requires completion and clearance from physiological and physical fitness screenings.