Security Officer - Nights at Potters Resorts

Larne, Northern Ireland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SIA Door Supervisor Licence, Dealing with Emergency Situations, First Aid, Confrontation Management, Guest Safety, Team Safety, Resort Security, Welcoming Guests, Checking Resort Passes, Customer Service, Foot Patrols, Resort Knowledge, Diffusing Challenging Situations, Computer Literate, Driving Licence, First Aid at Work

Industry

Hospitality

Description

Company Description We’ve got some incredible opportunities right now for energetic, enthusiastic team players who thrive on delivering exceptional service. If you're someone who can light up a room, build instant connections with our wonderful guests, and keep them smiling throughout their stay, we want you to be a part of our team! At Potters Resorts, we offer a wide range of roles and plenty of room for growth. Plus, we’re committed to helping you become the best version of yourself with top-tier training, ongoing support, and personal development every step of the way. Life at the resort is fast-paced, fun, and never boring – each day brings something new! So, what are you waiting for? Come join us and be part of something extraordinary! Job Description About the role: Being the first point of contact for our team and guests, dealing with emergency situations promptly and efficiently, from suspicious activity, first aid situations, and any rare occasions of dealing with confrontation. Ensuring that the guests, team and Resort are safe and secure at all times Welcoming Guests to the Atlas Theatre, and checking Resort passes Providing amazing customer service to all of our guests Carrying out regular foot patrols of the resort, ensuring the safety and security of the premises, team and guests Having a strong Resort knowledge Skills & Experience For this role, you must have a current SIA Door Supervisor Licence Proven experience of working within a similar role The ability to confidently deal with and diffuse any challenging situations Excellent customer service skills with the ability to engage with our guests Computer literate A full clean Driving Licence would be desirable First Aid at Work Certificate (desirable but not essential as training will be given Hours of Work Full-time, based on 40 hours per week Working 4 / 5 nights per week Shifts patterns will range between the hours of 5pm – 8am Qualifications Must hold a current SIA Door Supervisor Licence Additional Information Free use of Palms Health & Fitness - Gym and Swimming Pool 30% Discount on products in the shop Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts Free Team Lunch available daily An all-year-round position (not seasonal) Free Parking and on the main Bus Route Cycle to Work Scheme 10% Discount off all products and treatments within Aphrodite Beauty Salon Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling #INDHPHOP Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Experience Required : Yes Job Title: Security Officer - Nights

Responsibilities

This role involves being the primary contact for guests and team members, efficiently handling emergency situations such as suspicious activity, first aid, or confrontation, while ensuring the overall safety and security of the resort premises, team, and guests. Key duties include welcoming guests, checking passes, providing excellent customer service, and conducting regular security foot patrols across the resort.