ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

ABOUT THE ROLE:

Shift Pattern: 4 on, 4 off shift pattern working 07:00-19:00.

SUMMARY & PURPOSE OF THE ROLE

• Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
• Provide a customer friendly, reassuring, professional security presence.
• Provide a visible security contact for customers and staff.
• Provide excellent customer service.
• Deterring anti-social behaviour, theft, and criminal activity.
• Liaising with the Police and store management where required.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Dealing with any difficult situations that arise in a safe and professional manner.
• This role is a dual role position where security officer is the primary role, but, when necessary, the officer will need to cover the control room.